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more_cowbell's avatar
more_cowbell
Occasional Contributor
3 years ago

Safari Biometrics disabled? [SOLVED]


View 1Password's Approved Answer

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Why does the latest update disable biometrics in Safari?

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ios
  • Former Member's avatar
    Former Member
    3 years ago

    Is the only issue the wording of the prompt? I'm running iOS 16 but haven't updated 1Password yet to disable FaceID, and haven't had any problems with it. The first time it asks you if you want to save a passkey for 1Password, and then every subsequent unlock works exactly as it did on iOS 15.

    It seems like a simple instructional popup before the Apple one comes up explaining that would solve this problem, rather than disabling the feature unless Apple changes their wording (which seems very unlikely).

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi more_cowbell:

    With the latest iOS 16 update, 1Password has temporarily turned off Touch ID and Face ID in Safari due to changes in the user flow and experience. Biometric sign-in across all other devices and browsers other than Safari will remain the same. 1Password understands the importance of biometrics, namely the security and convenience it offers our customers. We would like to bring back this feature one day and are working closely with our partners at Apple to figure out how to make that happen.

    Jack