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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Safari extension has become relatively unreliable

Hi, I noticed that the 1Password Safari extension has become somewhat unreliable, slow and buggy in the past few weeks. First it did not unlock with biometrics and could not communicate with ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @JohnnyFJohnsson, @Clares,

I'm sorry for the delay in getting back to you.

If you are still running into the issues you have described, I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread and our team will be able to further assist.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!