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Forum Discussion
Safari Extension Started Asking For Password For Every Auto Fill [SOLVED]
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I've been using 1P8 for some time without any auto fill issues. All of a sudden today, the iOS Safari Extension started wanting me to manually enter my password for an auto fill anytime Safari was closed and re-opened. I've always had the "Authorize After" Safari Extension setting set to "1 Week".
I tried disabling the Safari Extension, rebooting the phone and reenabling the Safari Extension. I then tried disabling auto fill on both 1P8 and iOS settings, rebooting the phone and then reenabling. Neither of which worked. I ended up having to completely uninstall and reinstall of 1P8, which was annoying, and that worked.
Is there anything else that can be done if this happens again? Is this a known issue?
1Password Version: 8.9.3
Extension Version: Not Provided
OS Version: iOS 15.6.1
Browser:_ Safari
more_cowbell Agreed-this confused me since the big issue for me (which again, happens on iOS 16.1) is the timer bug. Surely this is readily fixable and I'm surprised it has not yet been addressed. Until I see reports of fixed bugs and consistent improvement (including the deprecated interface compared with v7), I'm sticking with 1PW 7.
1P_Ben Okay, that makes more sense. This thread is for the timer issue so I think that’s where the confusion is coming from. When is a fix expected for that?
1P_Ben why can’t the timer issue fix be done quickly?? That would at least tide us over while the FaceID fix/new implementation is worked on.
1P_Ben1Password Team
Fun fact: I've been on iOS 16.1 (beta) for many weeks. This bug was seen by me first on 16.1. So I can say beyond a reasonable degree of medical certainty that this is not an issue created by iOS.
There are APIs available to us in iOS 16.1 that are not available in previous versions. We have not updated 1Password for Safari to benefit from those new APIs yet, but that is the plan.
Ben
Fun fact: I've been on iOS 16.1 (beta) for many weeks. This bug was seen by me first on 16.1. So I can say beyond a reasonable degree of medical certainty that this is not an issue fixed by iOS 16.1.
- 1P_Ben
Face ID support was removed from 1Password for Safari on iOS due to changes to WebAuthn in iOS 16. iOS 16.1 is coming with new APIs that will enable Safari Web Extensions such as ours to access native biometrics on the device similar to how our 1Password for iOS app does. iOS 16.1 will be required for improvement in the situation. As far as I'm aware, these APIs are not coming to iOS 15. Upgrading to iOS 16.1 will likely be required to see improvement.
The situation with the timer for the account password not being respected is a separate issue, but I'm hopeful we'll be able to solve both problems together.
Ben
1P_Ben So now you’re saying this is an iOS problem? How is that possible? Just last week the staff reiterated that this was a 1P bug that was being worked on.
FaceID unlocking with the Safari Extension was completely broken between the last 1P release, how does iOS 16.1 figure into that exactly?
How is it not a "Quick Fix"? Surely the devs can figure out what they broke between v8 updates???
1P_Ben Is this affecting all iOS/iPadOS users? If not, is there any commonality for those of us who are experiencing the issue? Does 1Password have any other suggestions for mitigating the issue and or implementing work-arounds? Unfortunately, it just feels like we're being told to suck it up.
Perhaps someone else knows better, but I thought iOS/iPadOS 16.1 isn't slated for release until the end of October. That's a long two weeks of having to deal with this.
Just curious ... are enterprise customers being given the same messaging? My company fortunately does not use 1Password. I can't imagine the outrage and backlash for those that do.
Please don’t forget us who can’t update to IOS 16 (any version) because they have older Apple hardware.
