Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

moonpup's avatar
moonpup
Frequent Contributor
4 hours ago

Safari plugin not unlocking

When 1PW is locked on both the desktop app and Safari browser, if I unlock 1PW from the browser the desktop app icon will unlock, but not the browser. See below screenshot. At this point I have to click the 'Open 1Password' button to actually open it.

If I do this in the reverse order and unlock the desktop icon first, then when I open the browser it's unlocked and working properly. Any idea why it won't unlock properly when doing it from the browser?

 

discussion
macos
  • moonpup's avatar
    moonpup
    Frequent Contributor
    4 hours ago

    Edit to add: This is on my iMac desktop. I also have a MacBook Pro, and Safari unlocks properly on that one.