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Forum Discussion
Settings resetting after update
The 2 most recent times 1Password autoupdated (to the first and second 8.10.36 betas respectively), many of my settings have been reset. The ones that I have noticed getting switched off it particula...
1P_Tommy
Moderator
ModeratorI'd recommend getting you into our support team and let them look at a diagnostics report. Please use the following steps to create a diagnostic report. I have an issue in mind. I think you might just be experiencing it. The report will help clarify that.
- Open 1Password.
- Press Command and comma (Control and comma on Windows). The 1Password Preferences/Settings will open.
- Select Advanced.
- Select Send Diagnostics.
- Select Reveal to locate the report in your Downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
jordanmcarlin A link to this thread:
https://1password.community/discussion/146307/settings-resetting-after-update#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
