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Forum Discussion
Former Member
4 years agoStandalone vault import to 1password.com/1password 8 mac didn't import archived items - please help!
When importing a standalone vault into 1password.com or mac version 8, the archived passwords didn't import. Please help find a way to restore these passwords.
Using 1password 7 with a standalo...
Joshua_ag
1Password Team
4 years agoHi @allagashSage,
I'm very sorry you had trouble with importing your data. Let's get this sorted. From here it is likely best if we take a closer look at your devices and how 1Password is currently set up on them.
I'd like to ask you to create some diagnostics reports, one from each of your devices:
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/122535/standalone-vault-import-to-1password-com-1password-8-mac-didnt-import-archived-items-please-help
- Your forum username:
allagashSage
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!,