The 1Password Chrome extension functions only on the first attempt.

I don't see any difference between clicking the 1Password icon in the tool bar and using the time consuming command . Both bring up the search box. Interestingly the search results aren't even sorted. If the number 1 is entered, a panel of sites displayed that are not sorted. Same thing if google is entered. I expected a list of sites sorted by name.

I am using Brave browser extension 2.21.0 . I also get the same results with Chrome beta 2.21.1. The browser 1Password icon is on the tool bar top located right hand part of the display and shows the 1Password icon.

I am using a vault named Personal. I have a subscription.

I think the browser extension is working. It just doesn't produce results like 1Password7.

Thank you for sharing your feedback about 1Password 8 crablice. While using 1Password 8, I highly recommend trying the Command + Shift + Space bar keyboard shortcut which should instantly open the Quick Access search menu.

As for the current issue that you're running into, I'd like to separate each section below to help us stay on track:

1 - Your vaults

When you were using 1Password 7, did you store your data in a vault named Primary? This would help us determine the type of 1Password account that you're using.

The personal vault is the default vault that you would use when you have a 1Password subscription. This vault is synced with our 1Password.com website and servers. This vault will be available on all your devices where you have the 1Password application installed or when you sign in to 1Password.com from a web browser.

2 - The browser extension

Can you let me know if the browser extension is now working for you after you've upgraded to 1Password 8?

If you're still running into trouble, please let me know which web browser you're using and if you can see the 1Password icon in your browser's tool bar.

3 - Additional concerns

I know you mentioned a few other topics in your previous message as well. I'll be happy to dig into your questions and feedback once I get 1Password up and running for you.

Looking forward to hearing back from you!

-Zaid

I installed 1password8 and my initial opinion is it is very hard to use. When I use the quick access I have to click to start it and then key in the start letters and have it search. Is this the only way to do it? Why in the world would you take a quick easy to use interface and destroy it? It is so hard to use I haven't been able to see if the previous problem the the 1password7 is fixed or not but am working to test it.

As to vaults, I don't understand what has happened. Is the personal vault now in the 1password cloud and not on the local macbook? What about people who don't want their data on either icloud or a similar corporate cloud like 1password servers?

Is there a single document that explains 1password8 overall, not just the snippets information that are not summarized to show the whole picture.

Hello crablice! 👋

I'm sorry that 1Password in the browser stops working after you use it once. Since the browser extension and the desktop app communicate with each other and work together, I recommend that you upgrade to 1Password 8 as a first step in case this issue has already been fixed there: Upgrade to 1Password 8

1Password 7 is an older version that isn't supported anymore.

If you still experience the same issue after upgrading to 1Password 8 then I'd like to ask you to send in a console log when reproducing the issue:

• Save a console log for 1Password in your browser

Attach the file to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/144749/chrome-extention-on-mac
• Your forum username: crablice
• Please do not post the console log to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave