Every time I restart my computer, 1Password does not open when clicking on the Application icon on the Dock and Applications folder. I receive this error when my MacBook has been on for a long time. Here is the error: "The application “1Password 7.app” is not open anymore." I have the most recent version of 1Password: I have to shut down 1Password using "Activity Monitor" every time. I can see on multiple forums (including this one) that this is a common problem. Is this bug going to be fixed? 1Password Version: 7.9.2 Extension Version: Not Provided OS Version: MacOS Monterey 12.1

Hi @ShaneKeller! I would like to ask you to generate a diagnostics report from your Mac and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you. After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion. Looking forward to your message!

Thank you. I downloading the tool now. I will post the link to the support ticket number later. Thank you.

Sounds good @ShaneKeller, thank you!

hi - is there any update to this issue? keep having to reinstall 1Password for it to open - same issue as the original poster. thanks /jacks

Hello there, I'm having exactly the same problem as OP. Quiting 1Password.app in Activity Monitor works well. 1Pass (7.9.2) has been installed from App Store, MBP 16" M1 with macOS 12.1. I didn't have this problem on previous MBP 16" 2019.

The application “1Password 7.app” is not open anymore.

Former Member
4 years ago
So far so good - @"jack.platten" & Alvin_L_1P
Alvin_L_1P
1Password Team
4 years ago
That's great news! Thanks so much for the update @ShaneKeller
Former Member
4 years ago
@"jack.platten" & Alvin_L_1P -- The 7.9.3 Beta still does not solve the issue:
Jack_P_1P
1Password Team
4 years ago
Hey @ShaneKeller:

Thanks for the update, and I'm sorry you're still running into issues here. We're still working on getting to the bottom of this, so for the meantime, the workaround provided above by Alvin would be your best bet.

Jack
BrianinPNW
New Contributor
4 years ago
You'll have to add me to the "I also have this problem" list. The workaround of force quitting from the Activity Monitor works for now.
I'm using a 2016 15" MBP with macOS 12.1

1Password 7
Version 7.9.2 (70902004)
Mac App Store
Jack_P_1P
1Password Team
4 years ago
Hi BrianinPNW:

Thanks for letting us know. As Alvin mentioned, using the beta version of 1Password might improve your state of play: Use 1Password beta releases

Jack
Former Member
4 years ago
I've just had this problem for the first time. 1Password 7.9.2, M1 iMac. Force quitting in Activity Monitor fixed it, but I have never seen this for 1Password or any other app before.
Former Member
4 years ago
Is there a resolution for this issue yet? I have just started having the same problem.
1P_Dave
Moderator
4 years ago
@mjbradley88

I'm sorry that you're running into this issue. Can you try the steps that my colleague Alvin posted above? Here's the link.

Let me know how it goes. :)
Former Member
4 years ago
I am having this issue too since I update to 7.9.2 . I can only open the 1 password in menu tab and the extension of safari otherwise not open for me . I have an MacBook Air M1 with Macos 12.2.