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Forum Discussion
Former Member
4 years agoThe application “1Password 7.app” is not open anymore.
Every time I restart my computer, 1Password does not open when clicking on the Application icon on the Dock and Applications folder. I receive this error when my MacBook has been on for a long time.
Here is the error: "The application “1Password 7.app” is not open anymore."
I have the most recent version of 1Password:
I have to shut down 1Password using "Activity Monitor" every time.
I can see on multiple forums (including this one) that this is a common problem.
Is this bug going to be fixed?
1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: MacOS Monterey 12.1
- Jack_P_1P1Password Team
Hi @Gustavo_BZ:
I'm sorry that you're having trouble with 1Password. Can you try the steps posted by my colleague Alvin? Here's the link: https://1password.community/discussion/comment/624922/#Comment_624922
Let me know how it goes! 😀
Jack
- chmod700New Contributor
I'm on a Mac Studio (as of today) with 7.9.4 and it is happening to me, too. I did not have the problem on my old Mac Pro 6,1.
The workaround did work, I'm just reporting it.
Note that I used 1PW all day and it didn't happen. It only started happening after I enabled "unlock with Apple watch" so if I was a gambler I'd bet that it's related to the watch unlock.
Cheers.
- Alvin_L_1P1Password Team
Thanks so much for letting us know chmod700 !
- Former Member
I purchased a new MacBook Pro M1 Pro and that problem continues to persist on all of my Macs. I do not have an Apple Watch. So I doubt that is related.
- 1P_TommyModerator
@ShaneKeller
Has 1Password recently updated? We recently released version 7.9.4. You may have received it. It may be that something did not quit properly. What I have found in my own use is if I quit any browsers and then quit 1Password from the menu bar you should be able to open 1Password again without that pesky message. I can open the app after doing this and no need for a restart. We don't receive details on this message in diagnostic reports as it is coming straight from Finder. My apologies for the trouble. You could also try the steps above but this is my personal workflow that fits me better.
Please let me know if this helps you too.
- Former Member
Hello, same problem here. It happens when 1Password is running (visible in the tool bar), and then one tries to start it again via e.g. Command-Space or from the Launchpad.
It still can be opened fully from the toolbar, though. It can also be fully closed from the toolbar, and then a start via Command-Space works.
It's just that I am so used to use Command-Space that it is annoying when this does not work. The version is 7.9.4, by the way. - Former Member
Correction: ... It happens when 1Password Mini is running ..
- Former Member
The same issue continues to happen with a new MacBook Pro with both MacOS and 1Password updated to the latest version.
- 1P_DaveModerator
I'm sorry to hear that you're both still running into the issue. @Tinue Thank you for letting us know that the menubar icon still works on your Mac when the issue occurs, that's something that our developers wanted to double-check and I'll pass along your report to them.
@ShaneKeller The next time that you see the error message can you please dismiss the message and then right-click on the 1Password menubar icon and click Open 1Password. Does the 1Password app open or do you see the same error message?
I look forward to hearing from you. 😊
- Former Member
I get the same error "The application “1Password 7.app” is not open anymore" on the first try.
If I close it and open it using CTRL-Mouse Click and select open (I use a MAC), I still get the exact same issue: "The application “1Password 7.app” is not open anymore."