Tool for detecting and removing duplicates? [Available in 8.10.18]

Hi team 1password -

I find this unacceptable that you don't have this feature.

I finally upgraded from 1password 6 to improve my experience, and in the process of the upgrading multiple devices it created duplicates in a single vault. Thus I have a degraded experience.

This is making me reconsider whether I want to continue my subscription to 1password. Unfortunate as I was planning on buying my wife a subscription too so we can share.

Could we get a target quarter where this feature will be available?

Hi @dwabyick

Welcome to the 1Password Support Community.

This post contains the latest information we have on this subject. I'm sorry to hear you ended up with duplicated items in your vault. There are a number of ways 1Password can help you identify and clean up items that are duplicated:

• Watchtower's Reused Passwords checker
• Sort options: sort by title to spot similarly named items (e.g. multiple "Google" items)
• Creation and modification timestamps on item details

Please let us know if we can help you use any of these features. 😊

Ben

That is just a band-aide on the issue. How about you folks just fix it? You are programmers, right? You broke it, why should we have to fix it?

I was able to clean it up reasonably quickly (about 10 minutes), but I could imagine this being a lot worse for others. Ben - I know you're doing your best, and I imagine there are higher priority features out there, but I hope this does get resolved eventually.

I've already managed to clean up many of my duplications - but there's still more to go through.

Although only slightly on-topic, it would be nice to have a URL-checker built-in to find entries in 1Password for sites that no longer [seem to] exist - kind of like what watchtower does for identifying sites that have known password breaches. It would allow you to find, verify, and remove entries for old/dead sites and sites that no longer use accounts (I've come across several such sites where I used to have a login and where there no longer is a place to log in on them anymore). I'm spending a lot of time just trying to verify that these sites still exist to know how much effort to put into dealing with their duplications or weakness of passwords, etc.

After all the noise about this issue in the forum, month ago on November 2nd I was contacted by Max, 1Password product manager. I repeated the same concerns and it was strange because he replied that they want to know what users want to see! Like multiple threads in forum is not enough information. It sounded like threading water and just biting time. Maybe it's a way of keeping customer calm by making it look like something is happening..

Their last reply was:

... my team is specifically looking at feature improvements around this and due to the volume of requests around it I prioritised it as an area that I want to see resolved. We are currently looking at getting these improvements in the product by the end of Q1 next year.

For me the solution is around us removing as much manual process here as possible. I'm right there with you that asking people to manually do this themselves is a terrible approach.

So, Q1 next year. It's not couple of days to develop this, as someone wrote above. It's 4-6 months!
And in software development, as we all know, you have to multiply estimates by two. Mid 2023 would be one year anniversary, if not more.

We have a number of thoughts around migration and import that we're investigating to see if we can better prevent duplicates from being created in the first place. From what our product team is saying, it sounds like there will be improvements made in those areas. I'm not aware of any definite efforts on a dedicated tool for cleanup once they occur, but as outlined above there are a few ways 1Password can help you identify such items if they do get created.

Ben

I think you need to have a solution for those who have upgraded and those who will. This is a major issue. Whomever did the programing in the first place must have never run real world beta tests. This issue would have jumped right out and moved to the top of the "must get fixed" before releasing list.

Hi 1Password-Team,
was just importing all my passwords from chrome and safari and naturally have many duplicates now, so +1 on this feature.
I was going through them manually a bit and I found myself copying potential login URLs for sites from one item to the other.
So I think what would be good to have in this feature is a way to merge two items. Maybe see them both side-by-side and you can select what you want to take from which item?

A tool to find and delete duplicates was in version 7 and is not in version 8? I would like to use this tool. I am tempted to go back to version 7, delete dupes, then import into version 8. Hmmmmmm......