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Forum Discussion
StoicTom
3 months agoNew Contributor
Touch ID cannot be enabled, macOS 14.7.1, 1Password 8.10.54
Hello,
I'm using 1Password 8.10.54 on a Mac Mini with a Magic Keyboard with TouchID (lightning connector) under macOS 14.7.1.
TouchID works at the macOS level, letting me unlock my screen. Howe...
1P_Dave
Moderator
3 months agoI'm sorry that those steps didn't help. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
StoicTom
- Your forum username:
https://1password.community/discussion/149254/touch-id-cannot-be-enabled-macos-14-7-1-1password-8-10-54#latest
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave