Touch ID no longer available/working in Chrome extension
In the last weeks touch ID is no longer available/working via the browser extension in Chrome on a MacBook Air, 2024. There is no option given for it, only for password entry. It was working great and then stopped. Now I need to enter my password all the time. The standalone app works perfectly with touch ID and with my Apple watch. I've uninstalled the browser extension and reinstalled, have also tried all steps listed here: https://1password.community/discussion/143609/touch-id-for-1password-chrome-extension-has-stopped-working
Hi 1P_Dave - realized I didn't tag you, in case that was needed. I've repeated the suggested steps a few times and still not resolving the issue. Thanks.
Thanks, Dave. I did all the steps and it didn't solve the issue. Under the "Integrate this extension with the 1Password desktop app" setting, the circle is yellow and it says, "Problems connecting. Please make sure the 1Password app is unlocked." (The desktop app was/is unlocked.)
I'm sorry that Touch ID isn't working with 1Password in the browser anymore. It sounds like the connection between the desktop app and the browser extension isn't working. Can you try the following:
Restart your Mac.
Open and unlock the 1Password desktop app using Touch ID.
Open your browser.
Right-click on the 1Password icon in your browser's toolbar and click Settings.
Turn "Integrate this extension with the 1Password desktop app" off.
Turn "Integrate this extension with the 1Password desktop app" back on.
Does that allow you to unlock 1Password in the browser using Touch ID? If it doesn't then do you see a green circle under the "Integrate this extension with the 1Password desktop app" setting? Or do you see a different colour circle with an error message?
In the last weeks touch ID is no longer available/working via the browser extension in Chrome on a MacBook Air, 2024. There is no option given for it, only for password entry. It was working great and then stopped. Now I need to enter my password all the time. The standalone app works perfectly with touch ID and with my Apple watch. I've uninstalled the browser extension and reinstalled, have also tried all steps listed here: https://1password.community/discussion/143609/touch-id-for-1password-chrome-extension-has-stopped-working
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Having the same issue, did all the steps and it did not resolve the issue for me either. \nSonoma 14.6.1 \n1Password Beta 8.10.44.21 \nChrome 128.0.6613.85
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Hi 1P_Dave - realized I didn't tag you, in case that was needed. I've repeated the suggested steps a few times and still not resolving the issue. Thanks.
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Thanks, Dave. I did all the steps and it didn't solve the issue. Under the \"Integrate this extension with the 1Password desktop app\" setting, the circle is yellow and it says, \"Problems connecting. Please make sure the 1Password app is unlocked.\" (The desktop app was/is unlocked.)
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I'm sorry that Touch ID isn't working with 1Password in the browser anymore. It sounds like the connection between the desktop app and the browser extension isn't working. Can you try the following:
\n\n\n
Restart your Mac.
\n
Open and unlock the 1Password desktop app using Touch ID.
\n
Open your browser.
\n
Right-click on the 1Password icon in your browser's toolbar and click Settings.
\n
Turn \"Integrate this extension with the 1Password desktop app\" off.
\n
Turn \"Integrate this extension with the 1Password desktop app\" back on.
\n\n\n
Does that allow you to unlock 1Password in the browser using Touch ID? If it doesn't then do you see a green circle under the \"Integrate this extension with the 1Password desktop app\" setting? Or do you see a different colour circle with an error message?
\n\n
-Dave
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In the last weeks touch ID is no longer available/working via the browser extension in Chrome on a MacBook Air, 2024. There is no option given for it, only for password entry. It was working great and then stopped. Now I need to enter my password all the time. The standalone app works perfectly with touch ID and with my Apple watch. I've uninstalled the browser extension and reinstalled, have also tried all steps listed here: https://1password.community/discussion/143609/touch-id-for-1password-chrome-extension-has-stopped-working
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