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Forum Discussion

cortig's avatar
cortig
Occasional Contributor
2 years ago

TouchID not working in Safari

TouchID with the Safari extension has been problematic for me lately. It used to work flawlessly, then stopped altogether, then briefly worked again and now it’s once again no longer working and I sy...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey cortig,

You can install the beta version of 1Password for Safari from here: Use 1Password beta releases.

With that being said, if you are continuing to have issues I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!