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Forum Discussion
Former Member
3 years agoTouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]
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Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then terminates as if the finger is not recognized. 1Password then falls back ...
GreyM1P
1Password Team
3 years agoHi @JZamburek – that doesn't sound right at all. I'd like to see what's going on with 1Password, so I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
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With your email please include:
- A link to this thread: https://1password.community/discussion/133744/touchid-stopped-working-since-ios16
- Your forum username:
JZamburek
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
— Grey