TouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]

Would love to hear how this has hit 1Password specifically and not other apps. Thank you for addressing this.

Yes rolling back to 7 is a working option. It’s ridiculous that we have to do this but from what I’ve heard from support they seem to be close on a solution.

I was able to install 1Password 7 from my apps not on my phone from the cloud and now have both installed and chose version 7 to do autofill and it works and so does face ID.. yay! I guess now I can safely delete v 8 once I see my latest info on there.

I think it's even easier just to switch back to version 7 if that is possible?

Uh…far easier to erase the phone and restore from a backup than switching to another password manager. Don’t understand why people get so touchy about this stuff. In the grand plan of your life this isn’t even a blip man. Relax.

I have the same issue. What a royal pain. If it's not fixed soon I'll need to find another password manager.

@alangoldsa

I'm sorry for the delay in responding. It sounds like you're running into a known issue that our developers are investigating and I'd like to request a diagnostics report so that I can confirm this and advise further:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/659501/#Comment_659501
• Your forum username: alangoldsa
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Also, I have erased and re set up my device as NEW many times over the last few months and it DID NOT fix the issue.

Thank you for acknowledging us!!! It’s been hard not hearing back from anyone as it felt the issue was just being ignored.
Updates shouldn’t be so tricky to get :(

Hello @BKKPeter! 👋

I'm sorry to hear that Touch ID is not working with 1Password on your iPhone. Our developers are working on a fix for an issue that sounds like the one that you've described. So that I can confirm that you're affected by this issue (and not an unrelated issue), I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/134370/no-touch-id
• Your forum username: BKKPeter
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

ref: dev/core/core#15937