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Forum Discussion
TOWS
2 years agoOccasional Contributor
Trouble saving passkeys for websites flagged by Watchtower
Hey everyone.
So watchtower in iOS (iPhone) shows logins I have which support passkeys, this is great!
However, most of the items flagged up in watchtower ALREADY have passkeys! They were created while I logged in using my iPhone and 1password (to initially log in to set up passkey) but the authorized device is my iPhone and NOT 1P. Why doesn't 1Password add the passkey to the exiting login too?
When I'm on my windows machine and create a passkey 1P offers to autosave it, then it syncs it and the passkey appears together with the usual login information on my iPhone, I can then log into the website using passkey. So how can I get the iPhone version of 1Password to do the same thing?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
- 1P_Tommy
Moderator
Yahoo acquired Flickr on March 20, 2005.
I suspect this is why you are directed there. I'll need to confirm with the team if that is indeed the case. My gut feeling is yes.
- TOWSOccasional Contributor
I have just 'found' another two "passkey available" messages from Watchtower (which I had hidden before all these issues came to light) which do not exist.
I have two flickr accounts. flickr does not appear on the passkey directory website. flickr used to be tied to a Yahoo mail account but not anymore. As you can see from the screenshots one of my accounts uses a yahoo email the other a gmail email both use the same URL. For what ever reason (like the pharmacy issue in a previous post above) Watchtower insists that passkeys are available when they simply ARE NOT!
Incidentally, tapping/clicking on the "use passkey" button in watchtower takes you to the Yahoo login page even though the only link in both screenshots is clearly NOT Yahoo.
- TOWSOccasional Contributor
Update on this mini saga!
- The Yahoo Mail issue is now resolved; Essentially, I had to turn off the security feature on my Yahoo account whereby I had to tap "Yes" (or no) to confirm/deny a login request via the Yahoo App. This then allowed for a passkey to be setup as a "security Key"
- Miraculously, the Microsoft issue where 1Password was not syncing the "passkey available" watchtower notification is now resolved and 1Password is syncing this information across all (my) platforms.
What's still not right;
1. The Pharmacy issue is still a mystery.
2. The Virgin Media (UK) issue is still a mystery
3. The PayPal (UK) is still a mystery - TOWSOccasional Contributor
The issues continue...
So I went my Microsoft accounts and setup passkeys on those. The passkeys show in 1password in Browser, but its not syncing with 1password for windows! Watchtower is STILL flagging up my Microsoft accounts as "Passkeys available"
- TOWSOccasional Contributor
1P_Dave
Hello, thanks for your response. :)It sounds like you may have saved those passkeys in iCloud Keychain, not 1Password, is that correct?
Yes, this is correct, I actually did it prior to iOS 17 too. I understand now. So, essentially, now I should be able to save passkeys created on my iPhone into 1password.
That doesn't sound right. Is the pharmacy listed on the directory: https://passkeys.directory/
No, the pharmacy is NOT on the passkeys directory website. Incidentally, my username is my Gmail address NOT Yahoo mail address as stated above, it was actually my Gmail address (although I can't see that making any difference to the issue) Once I added a passkey to my Gmail account, the pharmacy login disappeared from Watchtower as an item with passkey available.
Do you only have the pharmacy's website address saved in the Login item for the pharmacy? Or do you see multiple website addresses in that Login item?
Just the pharmacy.
Are you able to share screenshots of one or two of these notifications? Make sure that nothing sensitive is visible in the screenshots.
I do not have any more of these incorrectly identified passkey websites anymore, what I do have left in my watchtower alerts is alerts for my Yahoo Mail, PayPal, and Virgin Media.
Virgin Media UK does not support Passkeys yet (apparently, according to a user forum and VM official answer)
Yahoo Mail had NO reference to Passkeys AT ALL Even a Google Search didn't yield any results for me, maybe its a UK thing again because I went to account>settings>security>passwords and 2FA> and all I was show was this:
PayPal will only let me create a passkey on iOS apparently, this screenshot is from Brave browser on Windows (although I also tried Chrome and Edge) as you can see PayPal do not seem to want 1Password to handle any of my passkeys!
I followed the "FAQ" link and started reading but I started to lose the will to live and didn't read all the rhetoric!
- 1P_Dave
Moderator
Hello TOWS! 👋
I'm sorry that you're running into trouble with passkeys on your iPhone. You wrote:
They were created while I logged in using my iPhone and 1password (to initially log in to set up passkey) but the authorized device is my iPhone and NOT 1P. Why doesn't 1Password add the passkey to the exiting login too?
It sounds like you may have saved those passkeys in iCloud Keychain, not 1Password, is that correct? In order to save a passkey in 1Password on your iPhone you'll first need to do the following:
- Update your iPhone to iOS 17: Update your iPhone or iPad - Apple Support (CA)
- Update 1Password for iOS to the latest version: How to keep 1Password up to date
Then use this guide to save a passkey: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad
Alas, I spent a good 20 minutes trying to find the passkey option on the website, after a quick phone call it transpires that they DO NOT offer the passkey security. On further investigation, I came to the realisation that Watchtower was looking at my username of said pharmacy which happened to be my Yahoo email address, and it was that email address to which Watchtower was telling me there is a passkey login available
That doesn't sound right. Is the pharmacy listed on the directory: https://passkeys.directory/
Do you only have the pharmacy's website address saved in the Login item for the pharmacy? Or do you see multiple website addresses in that Login item?
This is just one example of the many watchtower notifications regarding passkeys which are not actually supported for the sites flagged.
Are you able to share screenshots of one or two of these notifications? Make sure that nothing sensitive is visible in the screenshots.
I look forward to hearing from you.
-Dave
- TOWSOccasional Contributor
To add another issue to my "passkey Woes" above, I have realised that some of the "Passkey Available" notices in Watchtower are not quite accurate... for example, I have a local Independent Pharmacy near me and they only have a basic website; I was exited and quite impressed that they had implemented passkeys on their website - according to Watchtower!
Alas, I spent a good 20 minutes trying to find the passkey option on the website, after a quick phone call it transpires that they DO NOT offer the passkey security. On further investigation, I came to the realisation that Watchtower was looking at my username of said pharmacy which happened to be my Yahoo email address, and it was that email address to which Watchtower was telling me there is a passkey login available (or at least that's what I thought!) - A brief look in the security settings of my Yahoo email didn't mention anything about passkeys either!
This is just one example of the many watchtower notifications regarding passkeys which are not actually supported for the sites flagged.
Please enlighten me!