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Forum Discussion
baest
2 years agoNew Contributor
Two-Factor Authentication fails to save on Linux
I have a 1password account which is protected by 2FA. Whenever I start 1Password up on Linux (it works without problems on IOS/MacOS) it asks me for my 2FA authentication. When I provide the 2FA a me...
1P_Dave
Moderator
2 years agoHello baest! 👋
I apologize for the delayed reply. I'm sorry that you're unable to add your 1Password account to the desktop app on your Linux device. As a start, please update to version 8.10.26 and then try to add your account again: How to keep 1Password up to date
If that still doesn't work then, I'd like to ask you to create a diagnostics report from your Linux device:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/144215/two-factor-authentication-fails-to-save-on-linux
- Your forum username:
baest
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave