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avijit's avatar
avijit
New Contributor
2 days ago

Unable to claim the student pack!

I am trying to claim the 1Password Student Pack offer, but I am getting an error: 'Something went wrong.' After doing some research, I found that this is an error in 1Password's front-end code where the 'state' parameter is not passed. Please fix the error and let me claim my offer!

 

discussion
macos
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    24 hours ago

    Hello avijit! 👋

    I'm sorry that you're running into issues when claiming the free year of 1Password that is available as part of the GitHub Student Developer Pack. Our developers are aware of a few different issues surrounding the redemption of this offer and are investigating. Can you try redeeming the offer in Firefox? We've had customers report better luck with that browser as a temporary workaround while we work to resolve the issue. 

    If Firefox also doesn't work then I'd like to collect a console log from your end to investigate this further: Save a console log in your browser

    Please send the console log attached directly to an email to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

    #29095