Neither Google nor Microsoft offers me to use passkey as a sign in method. Am I doing it wrong ? Thanks 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser:_ Not Provided

Fydon I'm sorry that you're running into issues with Google passkeys on your Windows PC. Can you confirm that you're using the latest version of 1Password in the browser: Download 1Password in the browser If you are already using the latest version then can you tell me which browser you're using? Can you also check to make sure that the following option is turned on: Open your browser. Right-click on the 1Password icon in your browser's toolbar. Click Settings. Click AutoFill. Make sure that "Offer to save and sign in with passkeys" is turned on. I look forward to hearing from you. -Dave

Fydon Thanks for the reply. Do you have both 1Password and Bitwarden turned on in Edge? If you do then can you temporarily disable the Bitwarden extension and then try to save a passkey for your Google account again: Add, turn off, or remove extensions in Microsoft Edge - Microsoft Support Let me know if that works. -Dave

Fydon I'm happy that you were able to resolve the issue. Certain passkeys created during the early beta period may indeed not work correctly due to an issue with how they were saved using that early beta version. Deleting the old passkey and creating a new passkey, as you did, will resolve the issue and allow you to sign in successfully going forward. I'm sorry for the inconvenience, thank you again for helping us to test passkeys during the beta period. Since this is an old thread, I'm going to close it to save the original poster from receiving notifications for every reply. If anyone else is running into an issue with saving and signing in to their Google account using a passkey then please create a new thread and my colleagues and I will be there to help. 🙂 -Dave

After installing the browser extension in Chrome, I was able to create and store a Passkey in 1Password. However whenever I try to use this Passkey, e.g. to sign in to google.com or when trying to perform sensitive tasks like managing my account, where you get prompted for a Passkey confirmation, I can't use the Passkey stored in 1P. Chrome wants me to insert my security key and as I cancel that immediately offers to scan a QR code. It seems like my existing Passkeys take precedence and 1Password is not even considered. Am I missing something? Layer8 problem? Hints welcome P.S. on the passkeys.io demo site and on omg.lol I can sign in with a Passkey using 1Password, so this seems to be related to google.com 1Password Version: 8.10.7 Extension Version: 2.12.0 OS Version: Windows 10 Browser:_ Chrome 114.0.5735.110

Hey Manaburner, I hope you've been enjoying saving and signing in with passkeys in 1Password in the open Beta! As for this issue you're seeing with passkeys in Chrome on Windows; It looks like Chrome is invoking it's own passkey/security key prompts before 1Password has a chance to pull up your saved passkey. These steps below should help improve that experience you're seeing and I'd like to ask you to give them a try for me: In Chrome > Settings, “Offer to save passwords” should be disabled. 1Password for Chrome should be controlling this setting in your browser. Copy and paste chrome://flags/#enable-debug-for-secure-payment-confirmation into the address bar and press Enter/Return. Disable this setting and restart the browser. After doing the above, could you then try signing in to your Google account again to see if 1Password is now offering to sign in using your passkey? :)

Unable to sign in to a Google account using a saved passkey

mike48397289
Occasional Contributor
2 years ago
SOLVED
After many issues with this. I decided to try creating a passkey on an old google account with very little on it. nothing more than basic password entry. The 1p passkey worked well. I then went back to my main account and same problem. I deleted all of the URLs on the account in 1p and deleted the passkey both in 1p and google. I then recreated the passkey on the main account and now it has started working for the first time on the main account.

Its not clear to me by 1p wasnt trigerring in the first instance. the URL in the login profile on 1p or if its the new passkey itself. But now google seem to know to go to 1p for the passkey when it didnt before.
Former Member
2 years ago
Tech glitches can be a bit frustrating, but don't worry – we've all been there at some point! 😅 When it comes to using passkeys for sign-ins, it might be worth checking if the option is available in your account settings. Sometimes, these things can vary based on your device or account type.
jkane001
Contributor
2 years ago
I just tried it on Chrome for Android and it kind of works. Instead of getting the appropriate login info though, I just get "open 1password". However, I just noticed that really the same thing happens on Chrome, but it still doesn't appear until I do the multitasking trick
JeroenVdb
New Contributor
2 years ago
I have the same problem that Passkeys fill does not work in incognito Chrome. It does work in normal Chrome windows.
mike48397289
Occasional Contributor
2 years ago
I have tested on Chrome, Edge and Firefox. All have the identical problem. Might be worth making the point that the prompt that comes up appears like a windows prompt rather than from the browser

Is anyone from the 1password team able to comment?

Thanks
TheKnack
New Contributor
2 years ago
Passkeys were working for me on Chrome, but now they aren't after the July 3rd beta update. Before 1Password would at least receive and store the passkey, Google just wouldn't request it on sign-in. Now Edge grabs the passkey and stores it, even though I have Edge password management disabled, and 1Password doesn't detect that I created a passkey.
mike48397289
Occasional Contributor
2 years ago
TheKnack

I just tried again on Chrome on Windows 11. Latest version of both. Still not working
TheKnack
New Contributor
2 years ago
telephoneman2 - It worked for me in Chrome. I don't feel like logging out of everything to try it in Edge (which is my primary browser).
telephoneman2
Frequent Contributor
2 years ago
Now it works for me on Mac. Not sure if this is cause by change on google side or update on 1Password extension side?
Fydon
New Contributor
2 years ago
Hi @dwk. Strange. My browsers are set to clear cookies when they close and I'm always offered a passkey sign in after startup. In Windows it uses Window Hello for passkey and on macOS it uses 1Password. I generally use Edge.