Unable to sign in to a Google account using a saved passkey

Hi, I have the same problem where google does not offer Passkey as a sign-in option.

However, if I create a new Passkey and try to login again using the same google account it does show Passkey as a sign-in option.

What is important here is that whatever browser I'm using, clearing cookies will cripple google login page and Passkey no longer shows as an option even though 1Password has the Passkey credentials.

TheKnack. BUT: for me it doesn't work with iCloud Keychain either - no difference...

I actually don't think this is on the "Google side", at least not entirely, and here's why. I'm using Macos Ventura, FWIW.

When I save a passkey to iCloud Keychain, Google recognizes it and lets me use it to log in the next time. It works every time. But when I save a passkey to 1Password instead, Google never gives me the prompt, even if I click "Try another way". I have the latest beta extension installed and beta desktop client. "Skip password when possible" is enabled.

I've tried using a passkey saved in 1Password on 4 different browsers (Chrome, Edge, Safari, & Firefox), both desktop and mobile, with multiple different Gmail accounts, and tried opening the pages multiple different ways.... nothing seems to trigger the passkey prompt. I've tried both free Gmail accounts and Google Workspace accounts (for which I am the administrator) with the same result.

I did a quick scan of the passkey API documentation and when a client visits a server that supports passkeys, the server does a query of the client to find out what authentication methods it supports.

I have two theories about what may be happening
1. 1Password is not responding to this query to let Google know that passkey is an available option, or
2. Macos is intercepting this query and responding to it before 1Password has a chance.

Feels like the issue is on the Google side. I'd expect if I logged in on a device and my account had the passkey option, it would still be an option I could select. But when you try to login to a google account that has no history or cookies on the device, it only shows password only.

Unless Google has some sort of detection method about the browser/device you are on, and decides if it's "passkey" compatible before showing an option.

Hopefully Google can give you some clarity on the matter, cause at the moment, can't use passkeys on Google. Which is fine since it's BETA, but even if you get the option, still seeing the "Windows Hello" asking for physical medium popup.

Hi everyone,

Thank you for the reports about this issue. We've also validated that passkeys for Google are being saved correctly in 1Password, but that passkey login is sometimes not offered as an option when you go to sign to your Google account using a different device. We're in touch with the team at Google about this, and I'll post any updates here when there's news.

-Mitch

I have some useful extra information. I had my 1password locked and tried to log into google. 1pw tried to initiate but asked me to unlock it. When I then unlocked it - it was the same problem. So 1pw is being triggered in some way - just not fully. Hoping for this to be fixed soon :)

I doubt there is anything wrong with 1Password - that seems to be all on Googles implementation. For me the passkey works in Google but not as login, Google uses it instead of asking for OTP 2factor number code. Before it asked for that OTP now it uses the passkey after enter User+PW

Same problem here: passkey successfully saved in 1Password, but not offered as an option to sign in.
I'm using a custom domain (Google workspace), no period in email address

• Latest 1Password beta extension installed for Chrome
• "Offered to safe passwords disabled" in Chrome
• Extension is allowed in incognito mode
• "Skip passwords were possible" enabled in Google Account

The passkey is also not available as an option for 2-factor authentication (my Yubikey is offered by default, but when I click "Try in another way" all other options appear (Google Authenticator, clicking Yes on phone or tablet, receive code via SMS, ...) but no passkey option.

Same problem here - have followed all of the suggestions here - any progress on this?

thanks

Hi to all
direct to subject, recently i add passkey to my google and and extension work smoothly.
after that i sign out then when i come back to login but email fill out automatically and go to password and 2FA ?
is that normal ??? I think idea to passkey concept is to go passwordless is this related to google or 1password

I have screen capture Video to explain more but i think not allowed to attach video