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Forum Discussion
OAW
2 years agoFrequent Contributor
Unexpected Safari Extension "New Sign-In" Email Alert
So I'm at work and suddenly receive Safari Extension "New Sign-In" email alert. This was unexpected because I'd been using the 1PW desktop app and Safari Extension all day and I certainly didn't logo...
steph_giles
1Password Team
2 years agoHey OAW,
The incorrect macOS version that you see being reported on 1Password.com is due to a decision that browser manufacturers made in how they report the macOS version number. Browsers broadcast something called a UserAgent which tells websites certain information about your Mac. Certain browsers have decided to limit their UserAgent to declare that all users of that browser are running macOS 10.15.7 regardless of which macOS version they're actually running. If you check the user agent of your browser you'll see the macOS version of your Mac being reported like this: Mac OS X 10.15.7
Since your browser is reporting that you're running macOS 10.15.7 that's what 1Password.com lists when you check your Authorized Devices since we're relying on the browser for your macOS version. Since the 1Password for Mac app doesn't rely on the browser UserAgent but can check for the macOS version itself it will show the correct macOS version on 1Password.com. Our developers are aware of the issue with the browser extension and are looking to see if we can improve this in the future.
I hope this helps to clear things up, let us know if you have any questions!