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5 days ago

Solved

updated and can't distinguish upper from lower case in password font

Just updated from version 7.9.4 to 1Password browser extension version 8.10.70.27. I am using the Google Chrome browser and a Windows 11 OS. All of a sudden, I can't read my passwords because lowercase letters look like uppercase. Also both uppercase and lowercase letters are the same size. This is true when I create a new password or when I open up an old password created months ago.

Below is a screenshot. The username is fine and appears as it always did, but the password does not. The first group of alphabet letters were typed in all lowercase, but many letters appear to be uppercase. The second group of alphabet letters were typed in all uppercase, but appear exactly like the first group of letters that were typed in lowercase.

Please can anyone help me fix this?

browser extension

discussion

windows

2 Replies

1P_Timothy
Community Manager
2 days ago
Hi sandra777! Thanks for writing in and for sharing the update. If the team can help with anything else, please feel free to reach out!
sandra777
New Member
5 days ago
problem solved. I noticed it wasn't happening on other PC, so tried rebooting one more time, and it worked.

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Please can anyone help me fix this?

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Please can anyone help me fix this?

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I am using the Google Chrome browser and a Windows 11 OS. All of a sudden, I can't read my passwords 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updated and can't distinguish upper from lower case in password font","moderationData":{"__ref":"ModerationData:moderation_data:154612"},"body":"

Hi sandra777! Thanks for writing in and for sharing the update. If the team can help with anything else, please feel free to reach out!

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problem solved. I noticed it wasn't happening on other PC, so tried rebooting one more time, and it worked.

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