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Forum Discussion
invalidptr
4 months agoNew Contributor
What is the Cause of iOS Apps Not Showing 1Password?
Why doesn't 1Password appear as an option? Is this an iOS bug or a Shake Shack bug?
1Password Version: 8.10.50
Extension Version: N/A
OS Version: iOS 18.1
Browser: Shake Shack
GreyM1P
1Password Team
4 months agoHi there invalidptr
With two-page sign-in forms, such as this one, Google, Amazon, and others, it's usually the case that iOS doesn't offer you the "🔑 Passwords" on the email address or username field, since it's typically expecting to see two fields – one for username and one for password. Without both, it treats the email address field exactly as it would for something like signing up for a newsletter.
Because 1Password can't do anything to influence the behaviour of iOS's Password AutoFill system, I can suggest a workaround. In iOS, you can set up "text replacement" shortcuts which take an abbreviation that you choose, such as .em
or something like that, and replace it with the text of your choice.
☞ How to use Auto-Correction and predictive text on your iPhone, iPad, or iPod touch - Apple Support
That way, when you encounter a two-page sign-in form like this one, you can enter whatever abbreviation you choose to enter your email address, then you'll be able to autofill on the password page using the "🔑 Passwords" button on the keyboard.
If you're using iOS 18, you can also try double-tapping the username field itself, like when you use Copy or Paste, and tap AutoFill > Passwords, which will open the 1Password pop-up. iOS won't tell 1Password "where" it is, so you won't see suggestions, but you'll be able to look for the appropriate item from the list. You can tap the (•••) three-dot menu next to a field to be able to copy its contents and paste it on the page if you prefer.
Hope that helps! :)
— Grey