Forum Discussion

jazzman's avatar
jazzman
Super Contributor
4 years ago

Why will my username and password not load on a particular website?

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...
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Former Member's avatar
Former Member
4 years ago

jazzman Thanks for letting us know. Could you take a screenshot of the item and share that with us? You can blur out your username and password (as well as anything sensitive), but I'd like to get eyes on the item to see if there's something that we're missing. Things don't quite add up.

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will my username and password not load on a particular website?","id":"message:99076","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:15124"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:99076"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99076"},"body@stripHtml({\"truncateLength\":200})":" I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...","body@stringLength":"470","rawBody":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

\n","kudosSumWeight":0,"postTime":"2021-12-28T14:26:09.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99076_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":573},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 7.9.2
\nOS Version: macOS 10.15.7

"},"Conversation:conversation:99076":{"__typename":"Conversation","id":"conversation:99076","solved":false,"topic":{"__ref":"ForumTopicMessage:message:99076"},"lastPostingActivityTime":"2022-01-12T06:30:55.000-08:00","lastPostTime":"2022-01-12T06:30:55.000-08:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:99076":{"__typename":"ModerationData","id":"moderation_data:99076","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:99076_1":{"__typename":"Revision","id":"revision:99076_1","lastEditTime":"2021-12-28T14:26:09.000-08:00"},"ForumReplyMessage:message:99095":{"__typename":"ForumReplyMessage","id":"message:99095","conversation":{"__ref":"Conversation:conversation:99076"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":99095,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why will my username and password not load on a particular website?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99095"},"parent":{"__ref":"ForumTopicMessage:message:99076"},"body":"

jazzman Thanks for letting us know. Could you take a screenshot of the item and share that with us? You can blur out your username and password (as well as anything sensitive), but I'd like to get eyes on the item to see if there's something that we're missing. Things don't quite add up.

","body@stringLength":"483","rawBody":"

Thanks for letting us know. Could you take a screenshot of the item and share that with us? You can blur out your username and password (as well as anything sensitive), but I'd like to get eyes on the item to see if there's something that we're missing. Things don't quite add up.

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