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Forum Discussion
Windows Client Language Error
On the window client, after the recent updates, the language setting in the settings does not work everywhere.
I set the language to English (my system language is Chinese), but after click...
ag_mike_d
1Password Team
1Password TeamHello again RexLee,
I appreciate the answers to those questions. I'm sorry that quitting the app and reinstalling didn't help and after creating a new item, they still display Chinese.
If you can sign in to your 1Password account through 1Password.com and all your data is present, could you try resetting the 1Password for Windows database and sign in anew.
Step 1. Reset the Windows App
1. Open 1Password for Windows. You don’t need to enter your account password.
a. Click the Start menu.
b. Click the 1Password icon.
1. Click the (â‹®) and select Settings or (Ctrl + Comma (,)).
1. Select the Advanced tab, scroll down and click Reset 1Password follow the onscreen instructions.
Step 2. Sign in and re-sync to your account
1. Sign in to 1Password.com.
1. Select your name from the top of the right sidebar > "Get the apps".
1. Under Step two, click the Add your account directly button.
1. Select "Open 1Password for Windows desktop".
1. Sign in with your account password.
If that didn't help, I'd like to ask you to create a diagnostics report from your Windows PC so we can further address this with the team:
* Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/143933/windows-client-language-error
* Your forum username: RexLee
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
