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Forum Discussion

Former Member's avatar
Former Member
3 years ago

Windows Desktop Application showing blank screen.

I have been using the desktop application for several months with no issues, but this morning every time I try to open 1password I am presented with this empty window. Things I have tried so far: ...
windows
MikeT's avatar
MikeT
Icon for 1Password Team rank1Password Team
3 years ago

Hi folks!

The issue seems to be related to the new support for the Windows accent colors that we adapt our UI to blend in more with Windows.

We are not able to reproduce this issue on our side. We would like to ask for your help to see if we can get more information from your systems to figure this out.

If you can help us, please email us at support+windows@1Password.com and in the email body, include a link to this thread: https://1password.community/discussion/133336/windows-desktop-application-showing-blank-screen

Let us know here if you've emailed us, so we can look for that email and work with you on this.

Thanks!