Have to fill twice on some sites

System
System
in Mac
This discussion was created from comments split from: 1Password recently started to fill in passwords only on second try.

Comments

  • [Deleted User]
    [Deleted User]
    Community Member

    I hate to tell you this but the same behavior is occurring on the desktop version at more than one site. Using the latest version of Mojave, Safari and 1Password. This behavior also existed before the latest updates to the OS/Safari today.

  • Ben
    Ben

    Hi @Grumpy_Old_Man

    Could you please share the URLs to the sites in question?

    Ben

  • [Deleted User]
    [Deleted User]
    Community Member

    OK, now this does not happen all the time. It appears to be a problem with the Safari extension/mini not necessarily responding to a mouse click. The main 1Password app still is responsive and you can do a copy and paste. Here is one of the sites, https://www.usaa.com/?akredirect=true and here is the other site that I have most recently had this problem, https://reiadventures.force.com/travel/ReiaOtpLoginPage?inst=F

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Grumpy_Old_Man: Thanks for clarifying. Safari can disconnect from 1Password sometimes, and that would result in the behaviour you're describing. We have made some changes in the latest beta to try to have 1Password work around that by reconnecting more aggressively. Would you be willing to try that?

  • [Deleted User]
    [Deleted User]
    Community Member

    OK, I am on my way out the door right now, but I think I will give it at try. @Steveh aka Grumpy_Old_Man

  • AGAlumB
    AGAlumB
    1Password Alumni

    Sounds good! We'll be here. :)

    Just check the box for betas in 1Password Preferences > Updates, and then "Check Now" to install it.

This discussion has been closed.