1Password not syncing between my Mac and my iOS devices

robbiees
robbiees
Community Member
in Mac

I have 1Password, version 7.4.1 on my iOS devices, iPhone and iPad Pro, as well as on my Mac, version 7.3.2. I discovered that changes I'd made on the Mac were not being copied over to the iOS devices despite my selecting Sync from Settings on these devices. In one of the notes I see that Preferences on the Mac should contain a tab for Sync but this is not there on my Mac so I couldn't be sure where the Mac was syncing the data.

I saw that in the Mac Settings/Accounts there was a tab to set up other devices and I've used my iPhone to scan the Setup Code. I now find that the passcode versions on my Mac have been copied over to my iPhone and I now have two copies of everything. I suppose this means that I'd not set up 1Password correctly in my iOS devices, but that iCloud is now the only option for syncing between devices?

To correct my iPhone I assume that I'll have to uninstall 1Password and then set it up again by scanning the Setup Code in the Mac Settings/Accounts?

1Password Version: 7.3.2
Extension Version: 7.3.2
OS Version: 10.14.6
Sync Type: iCloud
Referrer: forum-search:syncing

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    H @robbiees!

    To correct my iPhone I assume that I'll have to uninstall 1Password and then set it up again by scanning the Setup Code in the Mac Settings/Accounts?

    There is no need to do this again: from what you described, you scanned your QR code on the Mac already (you can confirm whether you have your 1Password account connected to the app under 1Password Preferences > Accounts tab).

    The duplicates issue on your iOS device is caused by you having the new 1Password.com vault now together with your old iCloud vault (which was the reason why sync was not working for you: your Mac and your iOS device were saving data in different vaults).

    Is everything currently in your vaults on 1Password.com? I would like to make sure that this is the case before removing your old Primary vault from your iOS device.

  • robbiees
    robbiees
    Community Member

    Ah, I see. Will check everything before I remove the original vault.

    Many thanks for your help.

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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