Autofill not working for password on Trailhead Credit Union site

Here's the site
https://www.trailheadcu.org

Using Safari 14.0 desktop
Only the username auto populates when using the browser extension. Password does not populate as it used to. Been this way for a month or two.
Thanks!


1Password Version: 7.6
Extension Version: 7.6
OS Version: OS Catalina 10.15.6
Sync Type: Not Provided

Comments

  • ag_yaronag_yaron

    Team Member

    Hey @Timmytune ,

    I tested the website you sent here and saw the issue. If you look at the bottom of that page, you'll see there's a login form there as well, with the exact same username/password fields, which is where 1Password autofills your password. The problem is that they named the fields identically in the HTML code, so 1Password defaults to the most visible fields on the page (and not the ones you have to click the "Login" button at the top to reveal".

    There are three possible solutions here, pick the one you prefer the most:

    1. Use the login form in the bottom. Save a new login on that bottom form using these steps: https://support.1password.com/save-login-manually/ , then try autofilling that bottom form using the new login you saved and see if it works.
    2. Use their separate login page instead of their homepage: https://trailhead.cbzsecure.com/auth . You can use the same method from the link above to save a new login on that page and use only that page from now on to log in.
    3. You can edit your existing login and add another password field to it so it would autofill both the password field at the bottom and the password field you're actually trying to autofill:
      • Open and unlock your 1Password 7 desktop app.
      • Find the login for this website, select it and click on "Edit".
      • Under the username, password and website URL you'll see some empty fields you can manually write into. Select an empty label and name it "pwd" (all lowercase).
      • Under that label you just named, click the empty field and input your password for this website.
      • On the far right side of that new field you created, click the dropdown menu and change that field from a "Text" field to a "Password" field.
      • Click on "Save" at the top to save your changes, then test autofilling on the website.

    Let me know which solution you went with :)

  • TimmytuneTimmytune
    edited September 30

    This is super helpful!
    1. works for me me so I'll go with that
    2. is equally as easy too

    Thank you very much!

  • ag_michaelcag_michaelc

    Team Member

    Hey @Timmytune. On behalf of Yaron, you're very welcome. Cheers! :smile:

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