Has this been fixed yet? In its current state, it does not prompt for autofills on identity fields (name, email, phone) on the browser. As a result, I suggest people use Google or some other autofill service for now
Hi @alexmidd, thanks for confirming that and I apologize for my delay in response.
I'd be happy to help dig into this further and do some troubleshooting. I'd like to ask you to create a diagnostics report from your Android device:
Attach the diagnostics to an email message addressed to [email protected].
With your email please include a link to this thread and your username.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Hello @AlexanderCarpenter, thanks for joining us on the forum!
Just to clarify, 1Password 7 for Android does not Autofill identities. 1Password 8 for Android, now available in early access, can Autofill Logins, Identities and Credit Cards. You can test the 1Password 8 beta by downloading our new Android app here:
If you have any feedback regarding 1Password 8, we'd love to hear from you on our Android beta page here:
Thanks for your messages.
I have created the diagnostics report and sent that to the address advised. Hopefully this can help with diagnosing the issue.
Thanks for sending that in @alexmidd! We'll follow up with you there.
The second message I posted was for a different Alex, who asked a question regarding filling Identities after your previous update. I apologize for any confusion!
Yes, the name caught me out there and I realised the second message wasn't for me so I've edited my message. Sorry about that.
The instructions in the email seem to have worked as it started working after I toggled the autofill switch off and then on again.
Thanks very much for your help.
Hi @alexmidd, thanks for the update. I'm glad to hear resetting Autofill previews has helped. If you run into any other issues, feel free to contact us!