Has this been fixed yet? In its current state, it does not prompt for autofills on identity fields (name, email, phone) on the browser. As a result, I suggest people use Google or some other autofill service for now
Just to clarify, 1Password 7 for Android does not Autofill identities. 1Password 8 for Android, now available in early access, can Autofill Logins, Identities and Credit Cards. You can test the 1Password 8 beta by downloading our new Android app here:
Thanks for sending that in @alexmidd! We'll follow up with you there.
The second message I posted was for a different Alex, who asked a question regarding filling Identities after your previous update. I apologize for any confusion!
Hi @alexmidd, thanks for the update. I'm glad to hear resetting Autofill previews has helped. If you run into any other issues, feel free to contact us!
Comments
Has this been fixed yet? In its current state, it does not prompt for autofills on identity fields (name, email, phone) on the browser. As a result, I suggest people use Google or some other autofill service for now
Team Member
Hi @alexmidd, thanks for confirming that and I apologize for my delay in response.
I'd be happy to help dig into this further and do some troubleshooting. I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to
[email protected].With your email please include a link to this thread and your username.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Team Member
Hello @AlexanderCarpenter, thanks for joining us on the forum!
Just to clarify, 1Password 7 for Android does not Autofill identities. 1Password 8 for Android, now available in early access, can Autofill Logins, Identities and Credit Cards. You can test the 1Password 8 beta by downloading our new Android app here:
If you have any feedback regarding 1Password 8, we'd love to hear from you on our Android beta page here:
Thanks again!
Hi Timothy
Thanks for your messages.
I have created the diagnostics report and sent that to the address advised. Hopefully this can help with diagnosing the issue.
Alex
Team Member
Thanks for sending that in @alexmidd! We'll follow up with you there.
The second message I posted was for a different Alex, who asked a question regarding filling Identities after your previous update. I apologize for any confusion!
Hi Timothy.
Yes, the name caught me out there and I realised the second message wasn't for me so I've edited my message. Sorry about that.
The instructions in the email seem to have worked as it started working after I toggled the autofill switch off and then on again.
Thanks very much for your help.
Alex
Team Member
Hi @alexmidd, thanks for the update. I'm glad to hear resetting Autofill previews has helped. If you run into any other issues, feel free to contact us!