Unlocking 1Password Browser Extension Doesn't Unlock the Main App (or Quick Access)
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I'm getting the exact same issue, but on Windows instead, is it worth me submitting a new issue or sticking to this one?
I'm running the 1Password Windows beta 8.10.12 (81012010), and I've checked the "Keep 1Password in the notification area" setting which is turned on.
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Hello @Ballistix09,
Thanks for your message. I'm sorry for the troubles you've been encountering with 1Password in the browser connecting with the 1Password for Windows desktop app as expected.
Could you confirm that app integration is enabled in the extension?
1. Open your browser, right-click the 1Password icon in the address bar, and choose Settings.
1. Under the General heading, enable Integrate with 1Password app as needed.If this didn't help, let us know and we can try some additional steps.
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@ag_mike_d Hey there! The toggle is enabled in the extension settings, but it's saying underneath:
"Problems connecting. Please ensure the 1Password app is unlocked". Both the app and extension are currently unlocked though.
This is on the Edge extension, version 2.14.0.
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Hello @BallistiX09,
I'm so sorry for the trouble you are having with 1Password in your browser. It sounds like you are running into a known issue with the latest update that our development team is currently investigating.
Can you give these steps a try and let us know if it gets things back on track for you:
- Right-click the 1Password icon in your browser's toolbar and select "Settings".
- Under General, toggle "Integrate with 1Password app" to off.
- Quit your browser and the 1Password desktop app.
- Open and unlock the 1Password desktop app first.
- Open your browser and re-enable "Integrate with 1Password app" from steps 1 & 2.
Let us know how you get on, I apologize for the disruption.
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