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Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Unlocking 1Password Browser Extension Doesn't Unlock the Main App (or Quick Access)

This discussion was created from comments split from: Unlocking 1Password Browser Extension Doesn't Unlock the Main App (or Quick Access).
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
2 years ago

Hello @BallistiX09,

I'm so sorry for the trouble you are having with 1Password in your browser. It sounds like you are running into a known issue with the latest update that our development team is currently investigating.

Can you give these steps a try and let us know if it gets things back on track for you:

  1. Right-click the 1Password icon in your browser's toolbar and select "Settings".
  2. Under General, toggle "Integrate with 1Password app" to off.
  3. Quit your browser and the 1Password desktop app.
  4. Open and unlock the 1Password desktop app first.
  5. Open your browser and re-enable "Integrate with 1Password app" from steps 1 & 2.

Let us know how you get on, I apologize for the disruption.