The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma - Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened. From the "Default" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond. A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage. 1Password Version: 1Password for Mac 8.10.16 (81016047) Extension Version: 2.15.1 21500107, on STABLE channel OS Version: 13.6 (22G120) Browser: Safari Version 17.0 (18616.1.27.111.22, 18616)

First let me say I am a long time user of 1Password and I love this product - at least I did until Apple released profiles for Safari. Since then my frustration has been mounting. I am sorry but scrolling through this thread, all I am hearing is: 1) Thank you for posting on this forum 2) Sorry for the inconvenience 3) Please send us your logs over and over again. Not one post provides any indication that 1Password understands the issue, has developed a workaround or is working on a fix. If you keep providing canned responses and don't offer any advice on how to fix things, people will just stop telling you about their issues and start looking for alternatives. Is there any chance you could acknowledge that all these folks might be onto something and that relief is on the way? Thanks, Chip

Hey @powermacG5, I'm sorry for the trouble you are having with 1Password in Safari. Our team are currently investigating some problematic behaviour when it comes to profiles in Safari. Could you possibly grab some logs for us so we can take a closer look at what is happening? Here's how: The extension console log: https://support.1password.com/cs/extension-console-log/ A diagnostics report: https://support.1password.com/diagnostics/ Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

My typical use case is to have multiple Private windows open, and the 1Password extension is unlocked and working in all of them. But occasionally I need to open a window for a specific profile. Sometimes 1Password would not unlock for that new profile window, or any other windows I try to open for that particular profile. However, if I open a window for a different profile, it might unlock for that window. I emailed the requested information to support+forum@1password.com, but have not received a response with a Support ID after more than 10 hours.

I use Safari Profiles heavily. 1password is virtually useless to me as a password manager at the moment with this issue. Im seeing all sorts of weird behaviours as others have described above.

I, too, have experienced this issue and it is annoying, only that because I have found a workaround until Agile Bits can figure out their own native solution (maybe the below will be of help in that effort). Here is what I do (unfortunately you have to do it in each Profile; this is not a universal fix): I encounter the locked icon in a website's user/pw fields Open Safari's settings (command+,) Go to the Extensions section of the pane Deselect 1Password for Safari Reselect it Close the prefs pane Press Refresh (ctrl+r). Maybe even refresh it again ☺️ Now, click into the password field on the website. For me, the locked icon is now unlocked, and it works as expected The odd thing is that the 1P toolbar icon isn't always unlocked by this process, but the in-field icon is. When I click that toolbar icon, it wants me to enter my 1P password. So I usually don't, because the field icons are unlocked. I find that using the presented user/password unlocks the toolbar icon. Pretty nutty, Agile Bitsters; hope you can figure this out. Hope this helps some of you.

Forum Discussion

Former Member

2 years ago

Issues with 1Password with Profiles in Safari

The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma -

Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened.
From the "Default" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond.
A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset
When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage.

1Password Version: 1Password for Mac 8.10.16 (81016047)
Extension Version: 2.15.1 21500107, on STABLE channel
OS Version: 13.6 (22G120)
Browser: Safari Version 17.0 (18616.1.27.111.22, 18616)

browser extension

55 Replies

dpkonofa
New Contributor
3 months ago
How is it that 2 years later there is still not a resolution for this issue? Universal auto-fill doesn't always work. Toggling the extension on and off doesn't always work. Why is this issue so difficult to fix when Safari profiles have existed for so long? I really don't understand how anyone at Agilebits can think it's acceptable to just keep posting workarounds rather than fixing the actual root issue.
🤬
1P_Tommy
Moderator
10 months ago
On behalf of Dave, you're welcome.
tryckman
New Contributor
10 months ago
1P_Dave

Sorry for the late response. That is a very helpful and much appreciated work around!

Thanks!
1P_Tommy
Moderator
10 months ago
Thanks praseodym

I've mentioned that idea to the team. I appreciate you sharing it.

ref: PB-40704147
praseodym
New Contributor
10 months ago
Universal Autofill is a good workaround for passwords, but not for websites using Passkeys. With more websites using Passkeys I'm hitting this issue more frequently too.
1P_Dave
Moderator
10 months ago
tryckman

I'm sorry for missing your ping. I don't have any updates to share at the moment but I did want to offer another suggestion for the time being, have you tried using Universal AutoFill rather than the Safari extension to fill your logins? Follow these steps:

Make sure that the 1Password for Mac desktop app is installed: Get the 1Password apps

Setup Universal Autofill: Use Universal Autofill in apps and browsers on your Mac

Use the Command-Backslash keyboard shortcut to fill logins in any of your Safari profiles.

Let me know if that provides you with a better workaround while we wait for a fix. 🙂

-Dave
tryckman
New Contributor
11 months ago
Hi 1P_Dave ,

Do you if any progress has been made on this issue? Unfortunately, it has made using Safari and 1Password so cumbersome even with the work around in place.

Thanks!
arloguthrie
New Contributor
11 months ago
With regret, because this is a right pain, I have just cancelled my 1password account, because there is still no sign of any fix for safari profiles, and the broken extension slows me down too much.
1P_Dave
Moderator
12 months ago
I've merged a few threads together in order to keep the conversation in the same place. 🙂

For those who are running into issues with 1Password for Safari please see my post here for a brief explanation of the current state of the situation. Our developers continue to work on this and hopefully the experience is made more stable in the future. As mentioned in my post, turning off app integration should allow you to workaround most of the issues.

Sending in a console log allows the team to identify the specific issue that you're running into and then to provide additional workarounds or possible solutions. You can find instructions here:

Save a console log for 1Password in your browser

Attach the file to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/142660/issues-with-1password-with-profiles-in-safari

Your forum username: username

Please do not post the console log to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave
arloguthrie
New Contributor
12 months ago
SamIsAnnoyedWith1P moulde I feel your pain! This is such an annoying problem, and I cant figure out why a company like 1password cannot fix it promptly. 1P_Dave I dont want to sound up myself, but I just dont have the time and inclination to wade through your console instructions. Anyway, so many people have already reported this, you would have thought you would be able to identify and fix the issues.

jaylindell yes, that does work, thank you, still a faff to have to go into settings and enable / disable, so given 1 password isnt apparently making any effort to fix it, I'm looking for a replacement. Nordpass seems to be the best.

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The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma -

\n\n

Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened.
From the \"Default\" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond.
A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset
When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage.

\n\n

1Password Version: 1Password for Mac 8.10.16 (81016047)
\nExtension Version: 2.15.1 21500107, on STABLE channel
\nOS Version: 13.6 (22G120)
\nBrowser: Safari Version 17.0 (18616.1.27.111.22, 18616)

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The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma -

\n\n

Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened.
From the \"Default\" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond.
A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset
When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage.

\n\n

1Password Version: 1Password for Mac 8.10.16 (81016047)
\nExtension Version: 2.15.1 21500107, on STABLE channel
\nOS Version: 13.6 (22G120)
\nBrowser: Safari Version 17.0 (18616.1.27.111.22, 18616)

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This issue appears when running MacOS 13 and 14 Sonoma - \n\n \n Safari 1Password b...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsMTUxMjc0","node":{"__ref":"ForumReplyMessage:message:151274"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyODY","node":{"__ref":"ForumReplyMessage:message:59286"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyODU","node":{"__ref":"ForumReplyMessage:message:59285"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyODQ","node":{"__ref":"ForumReplyMessage:message:59284"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyODM","node":{"__ref":"ForumReplyMessage:message:59283"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyODI","node":{"__ref":"ForumReplyMessage:message:59282"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyODE","node":{"__ref":"ForumReplyMessage:message:59281"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyODA","node":{"__ref":"ForumReplyMessage:message:59280"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyNzk","node":{"__ref":"ForumReplyMessage:message:59279"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyNzc","node":{"__ref":"ForumReplyMessage:message:59277"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCwxNTEyNzQsNTkyNzc","hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:59232":{"__typename":"Conversation","id":"conversation:59232","solved":false,"topic":{"__ref":"ForumTopicMessage:message:59232"},"lastPostingActivityTime":"2025-02-08T12:19:08.841-08:00","lastPostTime":"2025-02-08T12:19:08.841-08:00","unreadReplyCount":55,"isSubscribed":false},"ModerationData:moderation_data:59232":{"__typename":"ModerationData","id":"moderation_data:59232","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:59232_1":{"__typename":"Revision","id":"revision:59232_1","lastEditTime":"2023-10-07T07:16:10.000-07:00"},"CachedAsset:theme:customTheme1-1744705661332":{"__typename":"CachedAsset","id":"theme:customTheme1-1744705661332","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Issues with 1Password with Profiles in Safari","moderationData":{"__ref":"ModerationData:moderation_data:151274"},"body":"

How is it that 2 years later there is still not a resolution for this issue? Universal auto-fill doesn't always work. Toggling the extension on and off doesn't always work. Why is this issue so difficult to fix when Safari profiles have existed for so long? I really don't understand how anyone at Agilebits can think it's acceptable to just keep posting workarounds rather than fixing the actual root issue.

🤬

On behalf of Dave, you're welcome.

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1P_Dave

\n\n

Sorry for the late response. That is a very helpful and much appreciated work around!

\n\n

Thanks!

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Thanks praseodym

\n\n

I've mentioned that idea to the team. I appreciate you sharing it.

\n\n

ref: PB-40704147

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Universal Autofill is a good workaround for passwords, but not for websites using Passkeys. With more websites using Passkeys I'm hitting this issue more frequently too.

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tryckman

\n\n

I'm sorry for missing your ping. I don't have any updates to share at the moment but I did want to offer another suggestion for the time being, have you tried using Universal AutoFill rather than the Safari extension to fill your logins? Follow these steps:

\n\n

Make sure that the 1Password for Mac desktop app is installed: Get the 1Password apps
Setup Universal Autofill: Use Universal Autofill in apps and browsers on your Mac
Use the Command-Backslash keyboard shortcut to fill logins in any of your Safari profiles.

\n\n

Let me know if that provides you with a better workaround while we wait for a fix. 🙂

\n\n

-Dave

Hi 1P_Dave ,

\n\n

Do you if any progress has been made on this issue? Unfortunately, it has made using Safari and 1Password so cumbersome even with the work around in place.

\n\n

Thanks!

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With regret, because this is a right pain, I have just cancelled my 1password account, because there is still no sign of any fix for safari profiles, and the broken extension slows me down too much.

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I've merged a few threads together in order to keep the conversation in the same place. 🙂

\n\n

For those who are running into issues with 1Password for Safari please see my post here for a brief explanation of the current state of the situation. Our developers continue to work on this and hopefully the experience is made more stable in the future. As mentioned in my post, turning off app integration should allow you to workaround most of the issues.

\n\n

Sending in a console log allows the team to identify the specific issue that you're running into and then to provide additional workarounds or possible solutions. You can find instructions here:

\n\n

Save a console log for 1Password in your browser

\n\n

Attach the file to an email message addressed to support+forum@1password.com.

\n\n

With your email please include:

\n\n

A link to this thread: https://1password.community/discussion/142660/issues-with-1password-with-profiles-in-safari
Your forum username: username
Please do not post the console log to the forum. This is for your privacy and security.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

\n\n

-Dave

SamIsAnnoyedWith1P moulde I feel your pain! This is such an annoying problem, and I cant figure out why a company like 1password cannot fix it promptly. 1P_Dave I dont want to sound up myself, but I just dont have the time and inclination to wade through your console instructions. Anyway, so many people have already reported this, you would have thought you would be able to identify and fix the issues.

\n\n

jaylindell yes, that does work, thank you, still a faff to have to go into settings and enable / disable, so given 1 password isnt apparently making any effort to fix it, I'm looking for a replacement. Nordpass seems to be the best.

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