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Forum Discussion
Former Member
2 years agoIssues with 1Password with Profiles in Safari
The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma -
- Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened.
From the "Default" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond.
A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset
When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage.
1Password Version: 1Password for Mac 8.10.16 (81016047)
Extension Version: 2.15.1 21500107, on STABLE channel
OS Version: 13.6 (22G120)
Browser: Safari Version 17.0 (18616.1.27.111.22, 18616)
56 Replies
- Mr_VNew Contributor
I'm just going to leave a "me too" here. I've been living with this issue for ages; this is the first time I've investigated whether it's actually been reported.
I have two (main) Safari profiles: Personal and Work. I auto-switch to Work profile based on the Work focus. (System Settings → Focus → Work → Focus Filters)
When I'm at work (like right now), 1Password is unlocked in a Safari window with the Work profile enabled. But in the window right next door that's in Personal profile, 1Password is locked.
I can fill passwords in a Personal window, but I constantly get prompted to unlock 1Password. - dpkonofaNew Contributor
How is it that 2 years later there is still not a resolution for this issue? Universal auto-fill doesn't always work. Toggling the extension on and off doesn't always work. Why is this issue so difficult to fix when Safari profiles have existed for so long? I really don't understand how anyone at Agilebits can think it's acceptable to just keep posting workarounds rather than fixing the actual root issue.
🤬
- 1P_Tommy
Moderator
On behalf of Dave, you're welcome.
- tryckmanNew Contributor
Sorry for the late response. That is a very helpful and much appreciated work around!
Thanks!
- praseodymNew Contributor
Universal Autofill is a good workaround for passwords, but not for websites using Passkeys. With more websites using Passkeys I'm hitting this issue more frequently too.
- 1P_Dave
Moderator
I'm sorry for missing your ping. I don't have any updates to share at the moment but I did want to offer another suggestion for the time being, have you tried using Universal AutoFill rather than the Safari extension to fill your logins? Follow these steps:
- Make sure that the 1Password for Mac desktop app is installed: Get the 1Password apps
- Setup Universal Autofill: Use Universal Autofill in apps and browsers on your Mac
- Use the
Command-Backslash
keyboard shortcut to fill logins in any of your Safari profiles.
Let me know if that provides you with a better workaround while we wait for a fix. 🙂
-Dave
- arloguthrieNew Contributor
With regret, because this is a right pain, I have just cancelled my 1password account, because there is still no sign of any fix for safari profiles, and the broken extension slows me down too much.
- 1P_Dave
Moderator
I've merged a few threads together in order to keep the conversation in the same place. 🙂
For those who are running into issues with 1Password for Safari please see my post here for a brief explanation of the current state of the situation. Our developers continue to work on this and hopefully the experience is made more stable in the future. As mentioned in my post, turning off app integration should allow you to workaround most of the issues.
Sending in a console log allows the team to identify the specific issue that you're running into and then to provide additional workarounds or possible solutions. You can find instructions here:
Attach the file to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/142660/issues-with-1password-with-profiles-in-safari
- Your forum username: username
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave