How to save WhatsApp passkey to 1Password?

Sanesh

Thank you for posting the Support ID, please continue the conversation with my colleague over email.

-Dave

ref: PUC-25634-934

Ticket ID is PUC-25634-934.

Sanesh

I'm sorry that the steps didn't help. We've received another report of difficulties with passkeys on a Vivo device and it may be that this manufacturer is doing something different with their implementation of Android's Credential Manager API. So that the team can investigate this further, I'd like to ask you to create a diagnostics report from your Android device:

Sending Diagnostics Reports (Android)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/145303/how-to-save-whatsapp-passkey-to-1password
• Your forum username: Sanesh
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Still doesn't work. My device is Vivo V27 Pro (Android 14)

Hello Sanesh! 👋

I'm sorry that you're having trouble using a passkey with WhatsApp. Can you try the following steps:

1. Open your device settings
2. Tap Additional Settings > Languages & input, then Autofill service
3. Tap 1Password then tap None, then tap 1Password again

Then try to save and sign in with a passkey again. If that still doesn't work then can you tell me the manufacturer and model of your Android device?

-Dave

1Password is the default one. How to disable Google Password Manager?

on my phone (Samsung A52), I needed to:
1) Enable the 1Password in Autofill, password, passkeys (can be named differently) settings section
2) Make 1Password default service in that section
3) Disable Google Password Manager

WhatsApp then saved passkey into 1Pass, yet still didn't use it during login.