Memory leak 1PW for Safari, resolved?

goeh
goeh
Community Member
in 1Password in the Browser

Hi @eschramm, did you solve the memory leak?
https://1password.community/discussion/144424/memory-leak-1pw-for-safari
I see the exact same behavior when I login to my accounting application.
Disabling just that website is not enough. I have to disable 1Password extension globally to be able to use my accounting software.

1Password Version: 8.10.30
Extension Version: 2.22.1
OS Version: MacOS 14.4.1
Browser: Safari

Comments

  • eschramm
    eschramm
    Community Member
    edited April 22

    No, sadly it still exists. And it also spins processor cycles - we use 1PW as a company and others have had fans spin up when using the affected site. If it's any help, one of our devs noticed this when looking at it closely in Chrome:

    You get a bunch of events and function calls from chrome-extension://aeblfdkhhhdcdjpifhhbdiojplfjncoa/inline/injected/webauthn-listeners.js and such. From our end it looks like what happens is we end up in a eventListener we set up
    window.addEventListener("message" ...
    and that spins the CPU a ton

    So my current solution is to use Firefox for this one site without 1PW plugin, because I was having Chrome issues on my Mac (apparently an issue with Xcode - iOS development). Then I use 1PW plugin in Safari and avoid the problematic site. But honestly, 1PW in Safari has been so flakey lately if you work on a computer that goes to sleep. I pretty much have to cycle Safari anytime I come back to the computer after a lock/sleep cycle.

  • Dave_1P
    Dave_1P

    Hello @goeh! 👋

    I'm sorry that you're running into issues with 1Password for Safari that are preventing you from using your accounting software. The issue that @eschramm reported has been confirmed by our team and an internal work item is now open with our development team to investigate this further and get a fix released in the future.

    So that I can confirm that you're running into the same issue, and collect more information for our development team, I'd like to ask you to send in a console log when reproducing the issue:

    Attach the file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

    ref: dev/core/core#28227

  • goeh
    goeh
    Community Member

    Thanks, my support ticket ID is GRS-86964-545.

  • Dave_1P
    Dave_1P

    @goeh

    Thank you for posting the Support ID, one of my colleagues will send you a reply over email as soon as possible. Please continue the conversation there.

    -Dave

    ref: GRS-86964-545

  • eschramm
    eschramm
    Community Member

    So for the last week or so, I've been running an update of 1Password for Safari and the problem appears fixed! Even better, it looks like it's been redesigned such that the connection to the 1Password app is much more solid. I'm so happy that I can now use Safari for all my stuff and not to have to restart it every time I return from a lock/sleep session. Thanks, AgileBits!

  • Dave_1P
    Dave_1P

    @eschramm

    I'm glad that things are working better now. If you do run into any other issues in the future then let me know. 🙂

    -Dave

This discussion has been closed.