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Forum Discussion
Fanta
8 months agoNew Contributor
Windows11 close button missing
Hello all,
can someone help me, I am missing the close button in windows.
Regards
Fanta
1Password Version: 8.10.35
Extension Version: Not Provided
OS Version: windows
Browser: Not Provided
- 1P_Evon
1Password Team
You're very welcome! I'm glad that worked. 🙂
Let me know if there's anything else I can help you with.
-Evon
- FantaNew Contributor
Hello Evan,
thx for your its works.
Fanta
- 1P_Evon
1Password Team
You're welcome Fanta. I'm sorry that didn't work.
From the description, it sounds like 1Password is in full-screen mode. First, I recommend opening the 1Password main window and pressing the F11 key on your keyboard to see if this allows you to close and resize the window.
If the F11 key doesn't help, try following the steps below to reset the window state. Here's how:
- Click the Start menu.
- Copy and paste
%APPDATA%\1Password
into the Windows search bar, then open the folder. - Look for a file titled
primaryWindowState
. - Fully close the desktop app; right-click 1Password from your Windows system tray on the bottom right and select Quit.
- Move the
primaryWindowState
file to your Desktop.
After that, open and unlock the 1Password desktop application and check if the close button appears.
-Evon
- FantaNew Contributor
Thx Evon,
but its not working, I am working with a PC and I´m using the Desktop App
-Fanta
- 1P_Evon
1Password Team
Hello Fanta, thank you for writing in. I'm sorry about the trouble you're having with 1Password.
May I ask if your device is in tablet mode? Does turning off Hardware Acceleration improve the behaviour? Here's how:
- Open and unlock the 1Password desktop app.
- Click the three dots ( ⋮ ) at the top left of the app and select Settings.
- In the Advanced section, toggle off Use Hardware Acceleration.
- Press Ctrl + Q on your keyboard to fully quit the app.
After that, open the 1Password desktop app and check if the behaviour improves.
-Evon
- FantaNew Contributor