Is is possible to customize the display order of item categories when creating a new item?

Sturfush

I get so very frustrated every time I am about to enter a new item into 1Password on my Mac.

The most common category for me is a Software Serial, but for some obscure reason the good people designing the interface seem to think that users enter new credit cards more often than software serial numbers (the latter of which is my absolute most common entry category in 1Password). Is there a way to reorder the categories so that the first six shown are the ones that are useful for the actual user?

If not it would be an extremely welcome feature for next version of 1PW.
How about you guys - do you enter new credit cards every other day?

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GreyM1P

Hi there @Sturfush

Generally speaking, we find that most customers tend to use the "top 6" item categories of Logins, Secure Notes, Credit Cards, Identities, Passwords, and Documents, so we prioritise those at the top of the Categories lists in the sidebar and the drop-down at the top of the item list.

Rather than what items you create, those choices are determined by the items you're most likely to refer to at a later date (from our experience) – you're more likely to use Logins quite a bit more than most other item categories, for example. Similarly, you might only use a Software Licence a handful of times throughout its entire lifetime when you install that software. The remainder of those item categories are then shown in alphabetical order.

Let me know if you have any questions about any of that or need help with anything.

— Grey

Sturfush

We are obviously not talking about the same thing.

I am talking about what categories that is displayed whenever I click the "NEW" button in order to enter a NEW item - not what types of items are most referred to. (I share your thought on what users most often use/refer to).

Furthermore I do not have an ordered Categories list in the sidebar (my sidebar contains the following top to bottom: Profile/All items/Favorites/Watchtower/Developer/Vaults/Tags/Archive/Recently Deleted)

How is what we look up, i.e. "use", correlated to what categories of items we ENTER in the database?

Just because I might to look up credit card details several times a week, how does that make credit cards a prioritized category whenever I click a NEW item into 1 Password? I fail to see any logic whatsoever in that.

When I click "New" I get a modal dialogue window headed by the text "What would you like to add?". Below that is a search field and below that is a matrix 2 rows by 3 columns with the categories that most users are using for reference myself included. However what we usually reference does most likely not match what we frequently enter and THIS is what is annoying.

I have a handful of credit cards. I might edit the expiration dates a few years apart when they expire. I basically never add new ones. Despite that a credit card is in the top row when I hit "New" to add a new item, whereas "Software license" is not shown.

It's incredibly frustrating to have this braindead lchoices and not being able to edit the 6 most suggested alternativs for adding new items.

It's a design flaw of big proportions. Looking up items is a separate process from entering items and the categorization of items in those respective processes and NOT interrelated.