Cannot open 1password file from dropbox

Paisano

I just installed 1password for mac on a new macbook and I cannot open the 1password file from my dropbox folder even though it sees it there at the root of my dropbox folders. I've done this a few times before and it always worked. Is there something new with version 4? Do I have to convert the file or something? Hope I don't have to remove dropbox and reinstall with different folder location. I used the default location for dropbox.
Please help. I don't want to start all over again and lose years of logins and passwords.

Paisano

I can't believe no one has experienced this issue before? Anyway, I found the answer myself so thanks for nothing. JK... Here's what you need to do if it ever happens to you. I know I am an edge case user because I use Mac and Windows so I have 1password client installed on both platforms which is tricky.
I just had to run the windows client which was still working and select open 1password folder and see which folder I was using on dropbox. Then I went to the mac client and opened that exact 1password folder and it worked. Turns out I had another 1password file sitting in the root of my dropbox which wasn't the right thing to use. Ugh.

Megan

Hi @Paisano,

I'm so glad to hear that you managed to get things sorted out! I do apologize that we weren't able to get to you in time to be of any assistance. If you do hit any further snags please do let us know, we'd be happy to help :)