Sync Still Broken in 4.1.2 -- Totally different 1Password data with same sync folder
I am using 1Password (Mac App Store version) on two Macs. Both have Version 4.1.2 installed. Both are set to Sync to Dropbox (in my case, a subfolder in DropBox). I've cancelled Sync on both computers and re-synced them.
My Mac (correctly) shows that I have 122 items in my primary vault, and a number of tags. My MacBook Air shows only 82 items in my primary vault and none of the tags. Both are supposedly synced to the same Dropbox folder.
I've tried to follow the threads in here but it looked liked there was finally an announcement saying the issue has been fixed. It's clearly not for me. I've had this same problem since I purchased 1Password.
I love this program and I want it to work on all of my computers. Please please please just tell me what I have to do make it work. Very frustrated.
Comments
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Hi @LawEvo,
It's sad to hear you've been having so much trouble getting Dropbox syncing with 1Password to work reliably. I understand how frustrating that must be and am really sorry for the inconvenience.
Since the problem persists after disabling/reenabling Dropbox syncing we'd like to help you directly in email to determine the cause and get it fixed. To do that, please send us a Diagnostics Report from both of your Macs, along with a link to this topic, to support+forum@agilebits.com. A brief comment here mentioning that you've sent the reports would also be helpful. Once we've seen those we'll be able to better assist you. Thanks in advance!
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