Data inconsistencies after Dropbox sync

zitol
zitol
Community Member
edited April 2014 in Mac

Mac OS 10.9.2, 1Password Version 4.2.2. Sync with my iPhone and iPad through DropBox.
I just see that several files has been modified after sync. I lost several very important data !!! (for example on my bank card, I've the number, pin and date but the importants notes have been lost !). To recover them, I have to restore an old backup. I can't work with a software who destroy my own data. I lost my confidence to 1Password, and I will try to get another soft asap.
Intolerable

Comments

  • Jasper
    edited April 2014

    I'm very sorry that you experienced this trouble with 1Password. But I'm glad to hear that 1Password's automatic backups allowed you to restore all your data.

    We'd be happy to investigate further. Please email us a Diagnostics Report from your Mac, along with a link to this topic, to: support+forum@agilebits.com

    Any more details you can provide about the issue will also be very helpful for troubleshooting. Thanks!

This discussion has been closed.