Amazon login radio button changes to "No, I'm a new customer" [resolved by saving new Login item]

roelvano
roelvano
Community Member
edited June 2014 in Mac

Hey,

Everytime when I try to login to Amazon (com, co.uk, de, fr) I'll press the shortcut and the radio button jumps from "Yes, I have a password:" to "No, I am a new customer."
Even tho 1Password fills in my username and password, but just not that radio button.
I checked some settings in 1Password and checked the 'web form details', but no solution.

It's very annoying that it doesn't login automatically and that I have to change the radio button from No, I am a new customer to Yes I have a password and than have to click on sign in.

Does anyone have a solution for this problem?

Thanks a lot!

Comments

  • Hi @roelvano,

    Could you please try saving a new login manually for that site and see if that helps:

    Saving a new Login manually

  • roelvano
    roelvano
    Community Member

    That helped, thanks! I edited the existing account and had it with all four amazon-accounts. I merged them in a new account and problem's solved :)

  • You're welcome! Glad to hear that fixed it. :)

    Please let us know if you have any other questions. We're always here to help!

  • PaulCyberEngel
    PaulCyberEngel
    Community Member

    I've been having the same problem. I did some poking around and when I copy the JSON it seems there's a hidden field that does not show up when I edit the entry in 1Password. I created a login manually and that seems to work find.

  • I'm glad to hear that it's working now. Please let us know if you have any other questions. :)

This discussion has been closed.