Auto fill not working with retailerweb.net

Sascha Cremer
Sascha Cremer
Community Member
in Mac

Hi,

I've just upgraded to 1Password 4. Unfortunately the auto fill in doesn't work properly on this site: www.retailerweb.net.
There are two login forms on the site, for publisher and merchant access. No matter what I do the 1password Safari extension always fills in the merchant form instead of the publisher form I would need. Everything worked just fine on this site with 1Password 3.

Help would be greatly appreciated,
Sascha

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Have you tried re-creating and saving the login manually? That knowledge base article includes the following:

    Saving a new Login like this can be useful for Logins that are either problematic to begin with or were once working but have since stopped. It allows 1Password to refresh everything it “knows” about the page. Login pages can change as websites are updated, and this can be a very helpful tip in those cases.

    In you case you may need to "teach" 1P4 which login you want to use.

    Stephen

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