Auto-submit stopped working at usaa.com [resolving by manually saving new Login item]

dbrightwell
dbrightwell
Community Member
edited August 2014 in Mac

Well, partially. The username submits but not the password. The password field stays blank.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Have you tried re-creating and saving the login manually? That knowledge base article includes the following:

    Saving a new Login like this can be useful for Logins that are either problematic to begin with or were once working but have since stopped. It allows 1Password to refresh everything it “knows” about the page. Login pages can change as websites are updated, and this can be a very helpful tip in those cases.

    That's why I thought that doing that might help you.

    Stephen

  • hawkmoth
    hawkmoth
    Community Member

    I just tested my account on my iPad using 1Browser, and it logged in normally for me. I realize this isn't a test with a Mac, but I can't get to one at the moment.

  • dbrightwell
    dbrightwell
    Community Member

    Creating a new login worked! Thanks SO much

  • sjk
    sjk
    1Password Alumni

    Hi @dbrightwell,

    On @Stephen_C's behalf, you're welcome. Thanks for letting us know his suggestion did the trick!

    If you have any further issues or questions, please don't hesitate to start a new forum topic or email us directly at support@agilebits.com -- we're here to help! Since this discussion has a happy ending I'll close it now. :)

This discussion has been closed.