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Change category of password item [not possible to change an item's category at this time]

13

Comments

  • dpalling
    dpalling
    Community Member

    This definitely needs to be done. There are many people switching to 1Passport and then finding it incredibly annoying to have everything end up as a Login.

    Rather than say our "opinion is being noted" or some other vacuous comment please reply with a response on if and when this will be done.

  • mogur
    mogur
    Community Member

    I changed from KeePass as well and it is the first time I paid for a password tool.
    It would be nice to have the "categorie change" done in near future.
    I can not believe it is not standard.
    This wish is now since August 2014 !! Please put it in yout next developer sprint.

  • rosaserai
    rosaserai
    Community Member

    I also just spent a whole day, watching you tube and reading about 1password before paying $49.99 to purchase your app. I found it to be very inconvenient to NOT be able to change items to different categories. You need to make that a priority for your next update! Another issue I found was it messed up my apple log in from my iphone. I needed to enter my new generated password on my iphone but was not able to copy and paste on the areas, unless I cleared the page. It really messed me up on my imessages, apple mail, icloud, and anything apple. I had to finally type this ridiculously long and difficult (good and bad) password manually into my phone to fix it (with fat fingers). It took me all night to figure out the problem., which started out with me not being able to sync my passwords to my iphone, because the icloud was not logged into since i changed the password in my mac. Hopefully, after I fix it all, this will be the product I had hoped for when I bought it.

  • Megan
    Megan
    1Password Alumni

    Hi everyone,

    thanks so much for your feedback here! I just want to assure you all that we are listening, and we really appreciate you taking the time to share your thoughts.

    We know that this feature would be a great addition to 1Password, and we are considering it for the future. As has been mentioned above though, implementing this requires a lot re-arrangement to the database structure, so it's not something that we can do simply. I'm not a developer, so I don't have all the details, but I can promise that the development team is aware of your concerns and is looking into how to improve the Categories feature and make it more flexible for everyone.

    In the meantime, I just wanted to provide a bit of a workaround for you all. I'm sure this has been suggested earlier in the thread, but it's getting a bit long, so I'll repeat it here for any new-comers. 1Password mini has a nifty feature that allows you to anchor an item's details to your screen, so that you can easily copy and paste details from one category to another.

    Of course, it's not a perfect solution, but if you're like me and really like things organized, this will help you get it done.

  • Technirium
    Technirium
    Community Member
    • one vote too :+1:
  • dwaas
    dwaas
    Community Member

    Hi, I registered just to ask for this feature too.
    After considering for a long time (it's a great program... but that price is a little steep IMHO)
    After buying I got very frustrated because I couldn't find how to change categories on all my imported items. Retyping everything is just not an option really.

    So please stop considering this as a feature and start implementing it ;) Oh... and the rest of the program is great btw

    Thanks.

  • mom2katandem
    mom2katandem
    Community Member

    I just imported hundreds of items from SplashID and nearly all of them ended up in the category for logins. Is there a way to improve this with a new import? I understand I can't edit the items, nor move them to get them in the right category. This may mean I need to go back to SplashID. I hope not because I came here for a better product and experience.

  • mom2katandem
    mom2katandem
    Community Member

    Thanks for offering the converter. unfortunately beyond my capability. I suppose it is back to SplashID for me.

  • MrC
    MrC
    Volunteer Moderator

    @mom2katandem,

    You can do it!

    The instructions are lengthy, to be complete, but the process is simple. There is a movie showing the steps in the folder Extra Help. Maybe give it a view.

    By the way, i wrote the very first converter so that my mom could convert her eWallet vault to 1Password. It took her about 3 minutes.

  • AGAlumB
    AGAlumB
    1Password Alumni

    By the way, i wrote the very first converter so that my mom could convert her eWallet vault to 1Password. It took her about 3 minutes.

    @MrC: That is so cool! I had no idea that's where all of this started. I wonder how many other people's moms you've helped now. :)

    For everyone else (and you'll have to forgive me if I missed it), I didn't see any mention of what may be a key concern (at least in my own experience) with 1Password using pre-set categories: login items in the browser.

    Login items aren't website-specific, as many aspects of our lives in the 21st century involve authentication of some kind -- whether it's accounts like banks, devices like smartphones, or public/private keys for encryption (even just on an intranet). While the most common use for login items is, of course, websites, that doesn't mean that the template itself need only be used for this purpose.

    And most importantly, keep in mind that for the login items you never need or want to use in the browser, you can edit them to set display to "Never display in browser" to reduce clutter when using the extension.

    Custom categories are something we are considering adding to 1Password in the future, but in the mean time login items (and others) needn't be as limiting as they may seem at first, since their sections and fields can be customized. Cheers! :)

  • AndyG
    AndyG
    Community Member

    @brenty The main reason for the desire to change categories is after importing from another password program, there appears to be an issue with the categories not mapping correctly or not at all. For instance, I recently purchased 1Password ($50) and imported records from SplashID. I imported over 900 records. Unfortunately, the category of "email" mapped to "secure notes" in 1Password. I now have 38 email accounts that I must reenter into the correct category. Pain in the butt! Also, other categories did not map correctly so I have 179 secure notes in 1Password and I realistically only had 10 of the equivalent in SplashID. Since we are speaking of categories, there needs to be a better filtering method in 1Password so that a search is confined to a category. With over 900 records, it becomes painful to hunt down a specific ID and Password without this filtering ability. I hope that you take this seriously as there appears to be many of your customers requesting this modification.

  • MrC
    MrC
    Volunteer Moderator
    edited April 2015

    Hi @AndyG,

    The converter mentioned above better maps SplashID categories than the built-in converter. If you are inclined, you can give it a try. It also has the ability to selectively choose the categories you want to import and export, so you could tell it, for example, to import only the 'email' category, and / or export only 'login' categories. This import and export filtering might make it feasible to just re-do your email category, as well as any others you want to re-map and re-import.

  • jcadona
    jcadona
    Community Member

    Brenty, only one comment. I also used the SplashID (over 10 years) also miss more "categories" (some existing "hunting license", "driver's license" should be "documents"). If you used the FOLDER option, in the import program, we have CATEGORY = FOLDER. Meanwhile TYPES is lost.

  • cypress
    cypress
    Community Member
    edited June 2015

    Making categories so rigid is like shooting yourself in both feet. Even item by item mapping during the import process or dragging across of items would be better than nothing. I feel bad for anyone coming to 1P with a boatload of items. At least I've used this for years and only want to move 20 or 30 items around.

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited June 2015

    I agree. It can be pretty rough trying to shoehorn loads of data created in one format to fit into another. I know many of us would like to see custom categories in the future, and I think that would benefit both folks moving to 1Password and also those starting fresh. Hopefully we can add that feature in a future version, and that would probably be a good opportunity to make things a bit more malleable in this regard as well. :)

  • wagross
    wagross
    Community Member

    Love the program in principle. But would really appreciate the ability to change the category of an entry, as many others have mentioned. I'm not a computer programmer, but I would think that it shouldn't be terribly difficult to figure out how to make this happen. Hope someone figures it out soon.

  • AGAlumB
    AGAlumB
    1Password Alumni

    I'm not a computer programmer, but I would think that it shouldn't be terribly difficult to figure out how to make this happen. Hope someone figures it out soon.

    @wagross: Indeed. It isn't so much a matter of figuring it out, but rather taking the time to rearchitect something that goes back nearly a decade, which will involve changes both to the format and the client, while maintaining backward compatibility for those folks that aren't running the latest version on all of their devices. Worth doing? Almost certainly. But it isn't something that we'll do lightly if and when that time comes. We owe that to both you and all of our customers. :)

  • Sensel
    Sensel
    Community Member
    edited July 2015

    It is really unbelievable that:
    1) This was allowed to occur. It seems fundamental that, as customers upgraded from older versions of this product (me) or other password managers (also me, earlier), they would need to put an uncategorized password into one of the categories or change categories. So what if stuff does not match. Just put up a warning and let us deal with it. Probably 99% only have username, password, and website and no more anyhow! (me again)
    This is a major UX << swearing snipped by moderator >>.
    2) That it has been allowed to go on this long! With all the updates full of stuff nobody is in a hurry to use, you leave out such a fundamental and very important UI and UX feature. Especially for Mac users, not being able to simply drag the icon for a password over to Memberships or one of the other categories is unbelievably ridiculous.
    Why not just convert Categories to Folders and let us drag stuff over? (Don’t answer that. Your answer will be literal but, you need to THINK OUT OF THE BOX to fix this mess up.)
    Stop thinking like software engineers and start thinking like users and human beings please!

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Sensel: Thanks for sharing your perspective! I do apologize for the confusion. This wasn't a mistake or accident, but rather a design decision. It's certainly something we'd like to revisit in the future, but if and when we do it would likely be part of a larger UI/category redesign.

    We're just not going to drop everything to change the way that categories work at this time, however. It isn't a good use of resources, and it isn't fair to the other things that deserve our attention. After all, this is certainly not the only feature request! Instead, we'll improve categories for everyone in the future if we can, by adding things that will benefit others as well.

    Obviously this is very important to you, but our other customers also have suggestions that are equally important to them, so in the end we have weigh the pros and cons of each and choose. Sometimes it feels like playing favourites, both to you and also to us, but somebody has to make the hard choices or nothing will get done.

    I'm sorry that thus far we haven't satisfied your desire for a way to change item categories after the fact. Just know that we do listen, and even think like human beings once in a while! And unfortunately even humans sometimes have to say "not now". ;)

  • DavidMak
    DavidMak
    Community Member

    Does that mean if i didn't put a category to start with I will not be able to change it for example from login to email ?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @DavidMak: Correct. To create a new item in 1Password, you must first choose the category (which starts you with an appropriate template), and the category cannot be changed later; you will need to create a new item of the desired category.

  • DavidMak
    DavidMak
    Community Member

    wow, that is a pity a lot of extra work just to place them in the right categories. Can you o something to correct that ?

  • AGAlumB
    AGAlumB
    1Password Alumni

    For the time being, 1Password depends on you choosing the category you desire, but as I mentioned above,

    I know many of us would like to see custom categories in the future, and I think that would benefit both folks moving to 1Password and also those starting fresh. Hopefully we can add that feature in a future version, and that would probably be a good opportunity to make things a bit more malleable in this regard as well. :)

    Cheers! :)

  • FransG
    FransG
    Community Member

    Vote for a basic 'change category' feature..... one more

  • sjk
    sjk
    1Password Alumni

    Your vote for this feature has been counted, @FransG. Thanks! :)

  • datorndata
    datorndata
    Community Member

    I need to be able to change categories, +1 vote for this feature

  • AGAlumB
    AGAlumB
    1Password Alumni

    Thanks for letting us know! Hopefully we can add this feature in the future. :)

  • Tactical18
    Tactical18
    Community Member

    I bought 1Password for my Mac and iOS devices and it took me more than a year to FINALLY make the leap (effort/time/patience) to 1Password from SplashID -- >500 entries and all. Without Mr. C's converter, it would never have been possible -- THANK YOU MR. C. That said, as a very cautious customer, I don't think a 3rd party converter should be needed to move to your software -- it should be build into the 'import' function -- as I'm still nervous that somehow doing a migration like this exposes ones info (I followed the instructions, was offline at the time, deleted the files, etc. but that doesn't reduce my paranoia about moving literally my entire protected digital life between programs in the 'open').

    All that said, my #1 biggest regret was how many hours -- probably about 4-5hrs now -- dedicated JUST to manually migrating Categories over. Mr. C's program did great work but it still left about 20-30% of my database (100-150 records!) with sub-optimal categories. Manual recategorization for programs that cost collectively well over $50 is pretty nuts... it's actually insane. I'm no database expert, but functionality like this is pretty basic no matter what anyone says. Name in one category = name in another, login in one category = login in another; common guys!

    I can't recoup the time and energy I've already invested, all I can hope is you'll truly listen to your customers = LAUNCH THIS FEATURE (not just report 2yrs+ worth of 'hearing us'). Dragging and dropping from one category to another and having an import function that is native to your app and pulls in major competing software should be basic functionality... in fact, 1Password probably should compensate Mr. C for doing 50% of this work for you!

    -Frustrated (new) customer

  • MrC
    MrC
    Volunteer Moderator
    edited September 2015

    @Tactical18 ,

    You're WELCOME!

    Nothing to be nervous about. The code is reviewed by AgileBits, can be reviewed by you, and you can ask any questions you want if you don't understand aspects of the converter.

    Keep some perspective - you likely routinely install software onto your system(s), and yet, have absolutely no idea what that software does or what's inside the 0's and 1's. If anything, your concerns should be focused on ensuring your system is not compromised in any way, because all bet's are off otherwise.

    The challenges in taking entries from one password management system to another are non-trivial, and even quit ambiguous. Even something as simple as a date or an address cannot reliably be migrated in an automated fashion (e.g. what date is 070809?). There is enormous variation in all the password managers out there, and the problem increases exponentially when user-customization and locales are involved. And when PMs don't clearly specify their data export format, types, etc., all an automated system can do is punt and leave it to the user.

    That said, it would be nice if there was a simpler way to help move data from one category entry to another - everyone agrees on this.

    I'm am curious what your sub-optimal categories were. Did you know that you(we) could have customized the converter to better handle those?

This discussion has been closed.