Backup issue

jnobody
jnobody
Community Member
in Mac

Hi,
in 1Password 4.4.1's Preferences the list of backups is empty. If I click on "Show Files" I can see my backups in the Finder. "Backup Now" seems to work because a file is created in "~/Library/Application Support/1Password 4/Backups". If I click on "Find Backup" and point to one of the files inside that folder I get the error message:
"Failed adding backup
Failed adding 1Password (1 profiles, 652 items, …).1p4_zip"

Thanks for your help
Jens

Comments

  • MikeT
    MikeT

    Hi @jnobody,

    That might be a bug in 4.4.1 that we've fixed for the upcoming 4.4.2 update.

    Can you email us your diagnostic report to support+forum@agilebits.com with a link to this thread. We'd like to make sure it's the same bug that I'm referring to.

  • jnobody
    jnobody
    Community Member

    I sent the report.

    Thank your for your fast response!

    Best regards
    Jens

  • jnobody
    jnobody
    Community Member

    Bug was fixed in 4.4.2.

  • sjk
    sjk
    1Password Alumni

    That's excellent, @jnobody. Thanks for letting us know the 4.4.2 update did the trick! :)

    ref: CBK-56316-537

This discussion has been closed.