Emoji Keyboard bug for 1Password for iOS

TehNevs

I have the SwiftKey keyboard installed on my iPhone on iOS 8.1 with the latest 1Password update. Underneath this keyboard I had the Emoji keyboard running so I could access these. However, when opening 1Password, the keyboard defaults to the Emoji keyboard and clicking the globe in the bottom left corner does not take me to the normal keyboard. Therefore, I am unable to type in 1Password with the Emoji keyboard enabled. Disabling the Emoji Keyboard in the settings app fixes this. I assume this is a bug, but I wanted to make agilebits aware of it so that it can be patched.

iPhone specs:
iPhone 5S, Black, 64GB, AT&T

Ben

Hi @TehNevs‌

Thanks for letting us know about this. Does this only happen when typing in a password field (e.x. Your Master Password)? Or is it pervasive throughout the app?

I suspect this may have to do with the fact that Apple only allows default keyboards in password fields.

Thanks.

the_d_fresh

I'm also having the same problem. Makes the app unusable for me :(

Ben

Hi @the_d_fresh‌

Could you answer my question above, please? :)

daviditguru

I have the same issue and can confirm it happens in all fields, not just the password one.

I am using the SwiftKey keyboard and have removed the Apple one. Regardless of what keyboard I'm on, when I open 1P it switches to Emoji and won't allow me to change. It means I have to temporarily install the Apple keyboard if I'm to enter text. Alternatively I start an arduous copying and pasting session. Neither appeals!

Jerry Lee

I'm having this problem as well. 1P will only allow me to use the emoji keyboard. I can type my master password but anything inside the app gives me the emoji keyboard :(

The solution is to add back the original iPhone keyboard. 1p will then default to this keyboard. But if you have removed it leaving only 3rd party keyboards and the emoji keyboard, 1p defaults to the emoji keyboard.

Please fix this. It's obnoxious to have to have a third keyboard on my whole system just for 1password to work. Thanks!

Winnie

Thanks for giving us more information on this bug!

Does this problem persists after restarting the device as well?

littlebobbytables

@TehNevs‌ @daviditguru‌ & @Jerry Lee‌ in version 5.1 AgileBits added an option to enable third party keyboards but it's turned off by default for security reasons. If you go to Settings : Advanced is Allow Custom Keyboards enabled and if it isn't does enabling it resolve your issues?

I'm thinking it will. When AgileBits added the option I suspect nobody envisaged people removing the Apple keyboard, heck I didn't even know you could. If that option disables third party keyboards though and none of you have the Apple one still accessible then that might explain the behaviour you're experiencing.

Ben

Good catch, @littlebobbytables‌! Folks please let us know if that resolves the issue.

DemetersRest

Bingo! This solved the problem for me @bwoodruff. I wasn't aware of this extra setting. Enabling it shows my third-party keyboard by default.

ag_kevin

Thanks for letting us know it is working.

Ben

Great! Thanks for the update. :)