Just installed 1Password on my Mac running Yosemite, but...

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JTKirk
JTKirk
Community Member
in Mac

when I wanted to input a credit card information into the primary vault, the Expiry Date's Month field could be filled.

I tried several for several times and still failed. I can input all the information well and completely from my iPhone.

I am syncing with iCloud.

Please advise how to resolve this issue.

Thank you very much!

Comments

  • robbski
    robbski
    Community Member
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    You mean "could NOT be filled", I assume? Hmm... No problems for me with this. Maybe shut 1P down, restart your computer, and see if that helps?

  • JTKirk
    JTKirk
    Community Member
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    Hi robbski, I did as you advised, but it still did not work. Please see the screen shot where the field "m" could be written.

  • Stephen_C
    Stephen_C
    Community Member
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    I think this is related to a bug in some non-English localisations. Is it possible for you to change your input language to English temporarily to see if you can then properly complete the credit card expiry date month?

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @JTKirk‌

    Did Stephen_C's troubleshooting suggestion help?

This discussion has been closed.