Paid for second copy of 1Password? - refund?

alanrg
alanrg
Community Member
in Mac

I got the trial expired and in my confusion regarding whether or not I'd already purchased/upgraded to version 5, may have paid for a second copy on the same computer.

Is there any way to contact customer support without publicly announcing my stupidity? I see no email address nor a phone number. You are well hidden.

Or am I also blind?

Comments

  • danco
    danco
    Volunteer Moderator

    Well, you have announced your stupidity here! And in fact the forums are the best way to get support even for issues like this.

  • Jasper
    Jasper
    edited November 2014

    Hi @alanrg,

    Not a problem! We have a 30 day refund policy, and would be happy to refund an accidental duplicate purchase.

    Please send us an email with details about your recent order and we can assist: support@agilebits.com

    Once you send the email, please post here with the Ticket ID you receive.

This discussion has been closed.