Email no longer valid

Jack Busher
Jack Busher
Community Member

When I originally purchased 1 Password for Mac, the email I used at that time is no longer valid. All of a sudden, Agile bits won't let me use 1 Password till I send them my license, which I don't have. Agile bits tells me they sent my license info to that address. However, it is no longer active. How can I get them to send it to my current address?


  • Hi @Jack Busher‌,

    Your best bet is to email into and explain the situation. We'll see if we can find other ways to validate who you are and get the email address on file updated.


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