Email no longer valid

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Jack Busher
Jack Busher
Community Member

When I originally purchased 1 Password for Mac, the email I used at that time is no longer valid. All of a sudden, Agile bits won't let me use 1 Password till I send them my license, which I don't have. Agile bits tells me they sent my license info to that address. However, it is no longer active. How can I get them to send it to my current address?

Comments

  • Hi @Jack Busher‌,

    Your best bet is to email into support+licenses@agilebits.com and explain the situation. We'll see if we can find other ways to validate who you are and get the email address on file updated.

    Rick

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