Error message when trying to open 1 Password.

m0325
m0325
Community Member
in Mac

The error message is: The system launched an incorrect version of 1Password mini.

Instead of '/Applications/1Password 5.app/Contents/LoginItems' it started '~/Downloads/1Password 5-4.app/Contents/Library/LoginItems'.

Please make sure you have only one copy of 1Password on your Mac.

I am unable to locate the apparently 2 versions on my computer. What are the steps to fix tis problem? Thank You

Comments

  • m0325
    m0325
    Community Member

    Need help

  • Stephen_C
    Stephen_C
    Community Member

    @m0325‌ I have moved your post to the 1P for Mac forum where you will get more help.

    Under OS X Yosemite you must have only one copy of 1P5 on your machine, or on any disk attached to it, or Yosemite will wander around getting in a tangle about which version to start. If you delete 1P from your downloads folder, and leave the app file in your applications folder, you should find that will solve your problem.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @m0325‌ Please let us know how you get along with Stephen_C's suggestion.

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